Getzemani Cambron Perez
Cathedral City
Summary
Dynamic and customer-focused professional with extensive experience at Cardenas Markets. Proven track record in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in training teams and adapting to new technologies, ensuring operational efficiency and a positive shopping experience. Committed to integrity and teamwork, fostering strong relationships with customers and colleagues alike.
Overview
11
11
years of professional experience
Work History
Cashier
Clarks Nutrition and Natural Foods Market
06.2021 - 03.2025
- Greeted customers warmly when entering store. Responded promptly to customer needs, assisted customers with returns, refunds and resolved customer complaints in a professional manner to improve customer relations.
- Helped customers complete purchases, worked with floor team members and managers to help customers locate items,provide product information, answer questions about store policies and other customer concerns.
- Provided exceptional service to build relationships with customers.
- Facilitated smoother checkout process, trained and mentored new employees on POS systems, cashier duties, and customer interaction to boost team efficiency.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Retail Sales Associate
Omni Rancho Las Palmas Resort
02.2021 - 05.2022
- Greeted guest and helped with hotel product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall stay experience for guest.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
Dietary Aide
Eisenhower Medical Center
02.2016 - 10.2017
- Coordinated with dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Engaged with patients to receive direct feedback on meals, using insights to improve meal plans.
Cashier Team Lead
Cardenas Markets
02.2014 - 02.2016
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Developed strong relationships with repeat customers through friendly service interactions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Cathedral City High School
Cathedral City, CA06-2013
Skills
- Work ethic and integrity
- Written and verbal communication
- Patience and empathy
- Time management skills
- Professionalism and courtesy
- Attention to detail
- Problem-solving
- Honest and dependable
- Team collaboration
- Customer service excellence
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Clarks Nutrition and Natural Foods Market
06.2021 - 03.2025
Retail Sales Associate
Omni Rancho Las Palmas Resort
02.2021 - 05.2022
Dietary Aide
Eisenhower Medical Center
02.2016 - 10.2017
Cashier Team Lead
Cardenas Markets
02.2014 - 02.2016
High School Diploma -
Cathedral City High School
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