Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GETRUDE PINAMANG-AKOTO

Summary

Compassionate and community-driven professional with a healthcare background and current training in Business Administration, combining strong interpersonal communication with coordination, client service, and advocacy skills. Experienced in engaging diverse communities, supporting vulnerable populations, and working collaboratively across care teams. Passionate about using lived and professional experiences to create impact through storytelling, content creation, and outreach. Known for adaptability, leadership, and a proactive approach in both clinical and community-based environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Royal Rose Place
Welland, ON
01.2022 - Current
  • Delivered person-centered care to diverse clients, building trusting relationships and ensuring their voices were heard.
  • Communicated client need health changes to interdisciplinary teams, enhancing coordinated care and service follow-up.
  • Maintained accurate care documentation and collaborated in improving care protocols.
  • Demonstrated empathy and responsiveness in handling family concerns and care questions.

Personal Support Worker

Northland Point (Niagara Region)
Port Colborne
10.2022 - 02.2024
  • Provided clients with ADL services, including grooming, dressing, bathing, toileting, and personal hygiene.
  • Recognized, observed, and reported changes in clients' conditions and behavior to Registered Nurses.
  • Assisted with feeding and ensured clients' nutritional needs were met.
  • Demonstrated empathy and compassion in providing care to clients.
  • Collaborated with healthcare teams to deliver high-quality patient care.

Staff Nurse

Acacia Medical Centre
Accra-Ghana
10.2019 - 07.2021
  • Educated patients and families on managing chronic illness and preventative health practices, improving community health outcomes.
  • Facilitated communication between patients and medical staff, supporting patient empowerment and informed decision-making.
  • Performed patient assessments and maintained medical documentation to support the continuity of care.

Voluntary Nurse

Bemuah Royal Hospital
Accra -Ghana
11.2018 - 10.2019

-Participated in mobile health outreach programs, providing education and direct care to underserved communities.

- Engaged with community members, listening to stories and gathering feedback to improve service delivery.

- Assisted in organizing health awareness campaigns and coordinated logistics with local leaders.

Staff Nurse

Yeboah Hospital
Accra-Ghana
07.2015 - 11.2018

-Participated in research activities related to evidence-based practice initiatives.

-Maintained accurate records of patient progress notes, medications administered and other relevant data.

-Developed individualized teaching strategies for each patient based on their specific needs.

-Coordinated care with charge nurse and other staffs through daily communication.

- Performed various clerical and administrative tasks such as filing, data entry and ordering supplies

- Handling receipts and managing basic financial transactions

Voluntary Nurse

Inkoom Hospital
Accra -Ghana
06.2015 - 08.2015

-Addressing minor issues or complaints from visitors or clients

-Provided empathetic, hands-on care to patients while communicating health updates to families, building interpersonal communication skills.

- Managing appointments

-Handling general administrative tasks to ensure smooth daily operations, like filing data

Education

Business Administration

Toronto School of Management

Personal Support Worker

Niagara College
Welland, ON
08.2022

Bachelor's Degree - Nursing

Central University College
07.2014

Skills

  • Adult Nursing
  • Geriatric Care
  • Clinical Leadership
  • Health Promotion
  • Infection Control
  • Ward Management
  • Medical Procedure
  • Palliative Care
  • Microsoft Office Suite
  • Client Communication & Empathy
  • Report Writing & Documentation
  • Project Coordination & Scheduling
  • Social media management storytelling
  • Content Strategy
  • Customer care assistant
  • Creating newsletters, posts and Storytelling

Certification

  • Facilitating Effective Eating in Dysphagia (March 2022)
  • Work Health and Safety Awareness (February 2022)
  • Standard First Aid & CPR (February 2022)
  • AODA (February 2022)
  • Gentle Persuasive Approach

Timeline

Personal Support Worker

Northland Point (Niagara Region)
10.2022 - 02.2024

Personal Support Worker

Royal Rose Place
01.2022 - Current

Staff Nurse

Acacia Medical Centre
10.2019 - 07.2021

Voluntary Nurse

Bemuah Royal Hospital
11.2018 - 10.2019

Staff Nurse

Yeboah Hospital
07.2015 - 11.2018

Voluntary Nurse

Inkoom Hospital
06.2015 - 08.2015

Bachelor's Degree - Nursing

Central University College

Business Administration

Toronto School of Management

Personal Support Worker

Niagara College
GETRUDE PINAMANG-AKOTO