Gertrude Yokweh Tetteh
RICHMOND HILL,ON
Summary
Dedicated direct care worker, passionate about helping clients lead fulfilling lives by managing health-related conditions. Trained in mobility assistance, personal hygiene support, and housekeeping. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate, with good relationship-building skills.
I also have experience in administrative coordination, offering solid skills in customer relations and resilience to handle the challenges of fast-paced environments. Bringing a detail-oriented and decisive nature with sound judgment, good multitasking abilities, and a self-motivated nature. Comfortable working with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Rehabilitation Support Worker
MARCH OF DIMES
Newmarket, ON
02.2024 - Current
- Monitor client progress and adjust rehabilitation plans as necessary.
- Provided support to individuals with physical, mental, or emotional disabilities.
- Facilitate group therapy sessions for clients to share experiences and provide mutual support.
- Assist clients in developing and implementing rehabilitation plans.
- Organized recreational activities for clients to promote social interaction skills.
- Encouraged independence through independent living skills training.
- Maintain accurate records of client progress and submit reports as required by the organization.
- Educate families on how to best support their loved ones during the rehabilitation process.
Support Service Attendant (PSW)
MARCH OF DIMES CANADA
Richmond Hill, ON
06.2023 - Current
- Assist clients with daily bathing, dressing, and grooming. Assist in operating and monitoring ventilators, ensuring optimal respiratory support for patients with respiratory conditions.
- Skilled in performing airway suctioning to maintain clear air passages and facilitate effective breathing for patients.
- Perform light housekeeping duties, such as laundry services for residents.
- Facilitate communication between healthcare providers regarding each client's health status
- Use, under supervision, basic knowledge, care/service plans, and established policies and procedures to support the patient’s personal care, mobility, and activities of daily living requirements.
- Communicate effectively and appropriately using oral, written, and nonverbal methods.
- Trained in the care and maintenance of gastrostomy tubes, including feeding, cleaning, and addressing potential complications.
- Assist with meal planning to meet nutritional plans.
- Coordinate patient care plans with doctors and registered nurses and communicate treatment steps to patients.
- Assist with mobility and independence for disabled individuals and continually monitor safety.
- Follow the care plan and directions to administer medications.
Administrative Officer
Forestry Commission
Accra
03.2018 - 03.2023
- Prepared and distributed agendas, minutes, presentations, and other related materials for meetings.
- Prepared reports on monthly, quarterly, half-yearly, and annual progress on all project activities and other related materials for meetings
- Provided administrative support to department staff, including typing letters and reports, preparing mailings; photocopying, collating; faxing; and scanning documents
- Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
- Monitored all project activities, expenditures, and progress towards achieving the project output.
Education
Post Graduate Diploma - Supply Chain Management- Global Logistics
Fleming College
12-2023
Master of Arts - Development Management
Ghana Institute of Management And Public Admin.
Ghana07-2023
Bachelor of Science - Logistics Management
Regional Maritime University
Ghana06-2014
Skills
- Client Confidentiality
- Healthcare Knowledge
- First-Aid and CPR
- Disability Awareness
- Client Relationship Management
- Patient Companionship
- Mobility Assistance
- Excellent communication skills, verbal and written
- Database Management
- Problem-Solving Abilities
- Team Collaboration
Languages
English
Native/ Bilingual
Certification
- Certificate: CPR FIRST AID
- Certificate: Bloodborne Pathogens
- Certificate: Bowel and Bladder
- Certificate: Lifts and Transfers
- Certificate: Accessibility Standard Training
- Certificate: WHIMS 2015
- Certificate: Effective and Efficient Administrator, UK
References
References available upon request.
Timeline
Rehabilitation Support Worker
MARCH OF DIMES
02.2024 - Current
Support Service Attendant (PSW)
MARCH OF DIMES CANADA
06.2023 - Current
Administrative Officer
Forestry Commission
03.2018 - 03.2023
Post Graduate Diploma - Supply Chain Management- Global Logistics
Fleming College
Master of Arts - Development Management
Ghana Institute of Management And Public Admin.
Bachelor of Science - Logistics Management
Regional Maritime University
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