Summary
Overview
Work History
Education
Skills
Timeline
Generic

GERSON DEL AGUILA

Santa Clarita

Summary

Driven sales professional skilled and organized at providing top-notch customer service, managing cash and processing orders. Adept at engaging with clients and capturing attention in various product offerings. Personable Retail Sales Associate praised by management for exceeding sales target. Offers talent for identifying customer needs and upselling to higher-value products. Composed and articulate individual with expert-level product knowledge.

Overview

22
22
years of professional experience

Work History

Sales Agent

Royal Prestige
LOS ANGELES
04.2025 - Current
  • Maintained accurate records of all sales activities in the company's CRM system.
  • Created presentations and proposals for prospective clients.
  • Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
  • Monitored industry news, developments, and trends related to our products and services.
  • Conducted market research to identify new sales opportunities.
  • Coached new employees on best practices for closing deals quickly and efficiently.
  • Reported directly to regional Sales Manager regarding progress towards goals.
  • Evaluated competitor offerings regularly to stay ahead of the competition.
  • Assisted senior management in developing strategies for increasing sales revenue.
  • Ensured compliance with company policies and procedures at all times.
  • Analyzed data to identify trends in customer behavior and preferences.
  • Offered product and service consultations and employed upselling techniques.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Drove sales through development of successful promotional strategies and product placement.
  • Processed orders through company system and coordinated product deliveries.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Maximized market share by working with clients and building relationships.
  • Assisted large number of customers per day in finding or selecting items.
  • Regularly met or exceeded established sales goals by implementing strategic closing techniques.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Prepared and delivered appropriate presentations on products and services.
  • Negotiated deals and handled complaints or objections.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Replenished and arranged items to maintain appearance.
  • Operated register, handled cash and processed credit card transactions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Recruited, hired and trained new hires to optimize profitability.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Posed as models for advertising, artistic creation and display of goods.
  • Recognized security risks to properly handle situations.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.

Machine Operator

Lamsco West
VALENCIA
09.2023 - 03.2025
  • Inspect finished workpieces to ensure conformance with specifications.
  • Troubleshoot malfunctions in equipment or processes.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Monitor the feed and speed of machines during the machining process.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Record production information such as quantities produced and materials used on daily logs.
  • Collaborate with other departments when necessary for successful completion of projects.
  • Load raw materials into machines according to specified measurements.
  • Performed regular maintenance on machines to ensure optimal performance.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Carry out regular safety checks on machinery prior to operation.
  • Adjust machine settings to complete tasks accurately.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Responded to and initiated proper corrections to process alarms.
  • Trained personnel on safe handling procedures for hazardous materials used during production processes.
  • Started up, shut down and checked water and wastewater treatment processes.
  • Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
  • Assisted with troubleshooting issues that arose with facility production processes.
  • Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
  • Promoted efficient operation of production processes through careful control system monitoring
  • Maintained proper chemical inventories.
  • Interpreted results of process control analysis and made adjustments to optimize plant performance.
  • Monitored process units and quality control testing performance for plant processes and water quality sampling.
  • Executed field service on water main and hydrant repairs, valve maintenance, and water meter change-outs.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Conducted regular safety audits to identify potential hazards or risks within working environment.

Teacher

UNIVERSIDAD TECNOLOGICA DEL PERU
Lima
03.2003 - 11.2019
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Supervised after school activities such as clubs or sports teams.
  • Organized parent conferences throughout the year to discuss student progress.
  • Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
  • Utilized technology such as interactive whiteboards and online resources to enhance instruction.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Provided individualized instruction to meet the needs of all students.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Implemented behavior management strategies to maintain classroom discipline.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.
  • Met with parents to discuss students' progress and review areas requiring improvement.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.

Education

Bachelor of Arts - Industrial Design

PONTIFICIA UNIVERSIDAD CATOLICA DEL PERU
LIMA, PERU
11-1994

Skills

  • Customer relationship management
  • Sales forecasting
  • Presentation skills
  • Negotiation techniques
  • Conflict resolution
  • Problem solving
  • Time management
  • Upselling techniques

Timeline

Sales Agent

Royal Prestige
04.2025 - Current

Machine Operator

Lamsco West
09.2023 - 03.2025

Teacher

UNIVERSIDAD TECNOLOGICA DEL PERU
03.2003 - 11.2019

Bachelor of Arts - Industrial Design

PONTIFICIA UNIVERSIDAD CATOLICA DEL PERU

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