Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
MACHINES WORKED ON
References
Timeline
Generic

Gershom Kasongo

Barrie,ON

Summary

Experienced professional with a strong background in technology-related roles. Proficient in troubleshooting , system repair, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Heavy Equipment Expert

JustAnswer
San Frincisco, United States
05.2024 - Current
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Operated a variety of machinery and tools safely and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Heavy Equipment Mechanic

Battlefield Equipment Rentals (TOROMONT)
Barrie, Ontario Canada
11.2023 - Current
  • Diagnosed mechanical problems using computerized or manual testing equipment.
  • Fabricated replacement parts when needed with a variety of tools.
  • Investigated customer complaints regarding machine performance or malfunctions.
  • Replaced worn out parts such as hoses, belts, bearings and seals.
  • Ordered necessary parts from suppliers in order to complete repairs quickly.
  • Operated various types of construction equipment in order to determine necessary repairs or modifications needed.
  • Performed preventative maintenance on electrical systems, including testing batteries, starters, alternators and other related parts.
  • Utilized specialized tools such as multi-meters and soldering irons to repair wires within a car's electrical system.
  • Installed new or replacement wiring harnesses in cars, trucks and other motorized vehicles.
  • Replaced faulty spark plugs, fuses and relays to ensure proper functioning of vehicle electronics.
  • Inspected wires for damage or loose connections to identify any potential problems before they become serious issues.
  • Repaired and maintained electrical wiring, components and equipment in vehicles.
  • Diagnosed issues through visual inspection and by using testing devices such as ammeters, voltmeters and oscilloscopes.
  • Learned and followed correct safety procedures for all areas.
  • Read and understood diagrams, manuals and schematics.

Small Engine Technician

Battlefield Equipment Rentals (TOROMONT)
Barrie, Canada
08.2023 - 11.2023
  • Provided technical advice to customers regarding the care and use of their small engines.
  • Dismantled malfunctioning small engines for repair or replacement of parts.
  • Installed accessories such as mufflers, exhaust systems, and fuel tanks onto small engines.
  • Checked fuel systems for leaks or blockages and made repairs as necessary.
  • Maintained accurate records of all work performed on customer's vehicles.
  • Ensured that all safety regulations were followed while working on engines.
  • Assisted customers in selecting appropriate products for their needs.
  • Connected wiring harnesses and tested circuits for proper functioning.
  • Performed routine maintenance tasks such as oil changes, filter replacements, and belt adjustments.
  • Repaired and replaced defective parts on small engines, such as carburetors, spark plugs, pistons, valves, and gaskets.

Heavy Equipment Mechanic

First Quantum Minerals
Solwezi, Zambia
08.2019 - 08.2023
  • Fabricated replacement parts when needed with a variety of tools.
  • Diagnosed mechanical problems using computerized or manual testing equipment.
  • Installed new equipment according to manufacturer's specifications.
  • Troubleshot electrical systems on heavy machinery.
  • Performed routine preventative maintenance on heavy equipment including oil changes, lubrication of parts, and engine tune-ups.
  • Welded broken parts and structural members as required.
  • Repaired engines, transmissions, hydraulic systems, brakes, and other components of heavy machinery.
  • Adjusted operational settings to ensure proper performance of the machinery.
  • Read and interpreted technical details such as schematics, manuals and drawings.
  • Kept accurate records of all machine and equipment repair work that had been performed.
  • Disassembled equipment using hand tools and hoists to begin repair work.
  • Assessed equipment to determine cause of issue or malfunction and identified appropriate repairs.
  • Utilized various methods to perform routine and preventive maintenance tasks on excavators and dozers.
  • Implemented preventative maintenance schedules to reduce breakdowns and extend equipment lifespan.
  • Diagnosed and repaired hydraulic systems, ensuring equipment operated at peak efficiency.
  • Provided on-site emergency repair services to minimize downtime during operations.
  • Calibrated machinery for precise operation following repairs or adjustments.
  • Managed tool inventory, ensuring availability of necessary equipment for all repairs.
  • Optimized fuel and energy consumption of heavy machinery through targeted maintenance interventions.

Student Attachments

First Quantum Minerals
Solwezi
01.2019 - 08.2019
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated equipment and machinery according to safety guidelines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Identified needs of customers promptly and efficiently.
  • Managed household errands and other essential duties.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Updated and maintained databases with current information.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Student Attachment

Zesco
Ndola, Zambia
04.2017 - 08.2017
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed routine maintenance and repair.
  • Completed day-to-day duties accurately and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed household errands and other essential duties.
  • Operated equipment and machinery according to safety guidelines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained updated knowledge through continuing education and advanced training.

Education

Advanced Certificate in Heavy Equipment Repair

Northern Technical College
Ndola, Zambia
08-2018

BBA - Engineering And Project Management

Jain University
India, Bengaluru

Skills

  • Calm Under Pressure
  • Supervision and leadership
  • Time Management
  • Friendly, Positive Attitude
  • Computer Skills
  • Self-Directed
  • Maintenance & Repair
  • Troubleshooting
  • Diagram Reading
  • Calibrating instruments
  • Diagnostic Equipment Operation
  • Schematic reading
  • Hand and power tools
  • Lighting Systems
  • Electrical Troubleshooting
  • Preventive Maintenance
  • Removing faulty wiring

Languages

English
Professional
Bemba
Full Professional
Nyanja
Limited

Accomplishments

  • Was once appointed acting supervisor despite being the youngest in the crew
  • was promoted from small engines mechanic to heavy equipment mechanic due to outstanding performance

Certification

  • Folklift operation
  • mobile elevated platforms
  • Basic rigging
  • overhead crane operation
  • Boom and scissors maintenance and operation
  • Service and Information system (SIS) and Electronic Technician (ET)
  • Basics of electric Dump Truck (EH 3500 AC 2 and 3)
  • Fundamentals of Hydraulics and Hose maintenance
  • EH3500- AC 2/3 maintenance and troubleshooting
  • CATERPILLAR Technicians for Africa

MACHINES WORKED ON

  • Dump Trucks
    CATERPILLAR-785C
    CATERPILLAR-777F
    HITACHI EH3500AC II
    HITACHI EH3500AC III
    KOMATSU HD1500-7
    KOMATSU HD785-5
    Excavators
    CATERPILLAR 301A,
    CATERPILLAR 302C,
    CATERPILLAR 308AG
    CATERPILLAR 304AC,
    CATERPILLAR 306,
    CATERPILLAR 308,
    CATERPILLAR 311F,
    LOADERS
    SKID STEER CATERPILLAR 200
    SERIES
    (225,240,246,236,226,246,249,289)
    Generators
    WACKER 200w
    WACKER G7
    AMAN

    Drills
    SANDVIK dp1500i
    SANDVIK D25ks Drill-Tech
    HIGHWAY TRUCKS
    Freightliner ARGOSY ISX 620
    IVECO STRALIS
    IVECO TRAKKER AT400T42TH

References

References available upon request.

Timeline

Heavy Equipment Expert

JustAnswer
05.2024 - Current

Heavy Equipment Mechanic

Battlefield Equipment Rentals (TOROMONT)
11.2023 - Current

Small Engine Technician

Battlefield Equipment Rentals (TOROMONT)
08.2023 - 11.2023

Heavy Equipment Mechanic

First Quantum Minerals
08.2019 - 08.2023

Student Attachments

First Quantum Minerals
01.2019 - 08.2019

Student Attachment

Zesco
04.2017 - 08.2017

Advanced Certificate in Heavy Equipment Repair

Northern Technical College

BBA - Engineering And Project Management

Jain University

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Gershom Kasongo