Gerricho Ataiza
Chula Vista
Summary
Hospitality professional prepared to bring extensive customer service experience to new role. Proven ability to handle guest inquiries and issues efficiently while maintaining positive atmosphere. Reliable team player with strong focus on collaboration and adaptability to changing needs. Notable skills include effective communication and problem-solving.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Ramada
04.2024 - 04.2025
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA06-2023
Bachelor of Science - Public Health
San Diego State University
San Diego, CA05-2027
Skills
- Customer service
- Cash handling
- Oral and written communications
- Listening skills
Timeline
Front Desk Agent
Ramada
04.2024 - 04.2025
High School Diploma -
Eastlake High School
Bachelor of Science - Public Health
San Diego State University
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