Germaine Niyigena
Ottawa,Canada
Summary
Enthusiastic and committed student with a passion for supporting child development and learning. Seeking a position where I can leverage my background in childhood and youth studies, strong organizational skills, and experience working with diverse groups to enhance the classroom experience and contribute positively to student growth.
Overview
4
4
years of professional experience
Work History
Student Archivist
Jaku Konbit
07.2020 - 09.2023
- Oversaw youth drop-in programs, fostering a safe, inclusive environment that promoted positive engagement and learning
- Assisted with program planning and development, creating structured schedules and organizing educational and recreational activities
- Provided administrative support, including document formatting, digital and physical archiving, and managing correspondence
- Contributed to community-building efforts through content creation, interviewing local artists, and documenting oral and written histories
- Assisted youth in developing skills through personalized support, helping bridge the community and educational aspects of Jaku Konbit's mission
Equity Student Body President
St. Pius High School
09.2021 - 07.2022
- Led the Equity Committee, promoting diversity and inclusion through organized workshops and school-wide events
- Facilitated discussions on social justice and equity, engaging students in meaningful conversations on privilege and systemic challenges
- Coordinated fundraisers and initiatives to support community projects, strengthening the school's commitment to social impact
Hotel Room Service Attendant
Rideau Residence
02.2023 - 03.2024
- Provided exceptional customer service, addressing guest inquiries and fulfilling requests promptly and courteously
- Collaborated with housekeeping and kitchen teams to ensure seamless operations and high-quality guest experiences
Front Desk Agent
Skate and Play
07.2023 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Bachelor - Childhood and Youth Studies
Carleton University
10.2024
Skills
- Patience and Empathy
- Communication
- Organizational Skills
- Team Collaboration
- Child Development Understanding
- Client Relationship Management
- Time Management
Languages
English
Swahili
Kinyarwanda
References
Available upon request
Timeline
Front Desk Agent
Skate and Play
07.2023 - Current
Hotel Room Service Attendant
Rideau Residence
02.2023 - 03.2024
Equity Student Body President
St. Pius High School
09.2021 - 07.2022
Student Archivist
Jaku Konbit
07.2020 - 09.2023
Bachelor - Childhood and Youth Studies
Carleton University
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