Germain Cyrille Mandap
Miramichi
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Sales Associate
Shoppers Drugmart
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server
Tim Hortons
10.2023 - 05.2024
- Provide excellent customer service to all guests
- Take customer orders and accurately input them into the POS system
- Prepare and serve food and beverages in a timely manner
- Maintain a clean and organized work station, including the dining area
- Follow all food safety and sanitation guidelines
- Handle cash and credit transactions accurately and efficiently
- Follow company policies and procedures, including uniform and appearance standards
- Continuously learn about new products and promotions to better assist customers
Server
Tim Hortons
03.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
New Brunswick Community College
Miramichi, NB01.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Languages
English
Professional Working
Timeline
Sales Associate
Shoppers Drugmart
07.2024 - Current
Server
Tim Hortons
10.2023 - 05.2024
Server
Tim Hortons
03.2023 - 12.2023
New Brunswick Community College
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