Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

GERLENE S. WHORMS

Ajax,ON

Summary

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Offers exceptional interpersonal and communication skills. Possesses gentle touch and caring attitude centered on treating people with dignity and respect. Multitasks and works well. Excellent work performance in individual and team roles combined with superior attendance record. Inspired to help others and driven to apply unfailing work ethic to meet objectives.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

PERSONAL SUPPORT WORKER

FAIRVIEW LODGE LTC HOME
12.2021 - Current
  • Assist residents to complete activities of daily living/direct patient care which includes personal hygiene, feeding, toileting, helping residents to clean and maintain dentures and eyeglasses
  • Provide preventive care to residents by positioning and applying skin care treatments
  • Assist residents with ambulation
  • Transfer residents using electric and manual equipment lifting devices
  • Distribute beverages and snacks to residents
  • Documenting and reporting for each shift also report any incidents or changes that occurred with the residents
  • Adhering to the policies and procedures of the facility and ensuring safety of the residents.

Office Data Entry Clerk

REGION OF, PARAMEDIC SERVICES
Whitby, On
08.2021 - 11.2021
  • Validation of records
  • Record discrepancies
  • Filing
  • Management of incoming calls
  • Evaluated source documents to locate needed information.
  • Carried out day-to-day duties accurately and efficiently.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Corrected data entry errors to prevent duplication.

LEGAL SECRETARY

NUNES SCHOLEFIELD DeLEON & CO
Kingston , Jamaica
07.2008 - 12.2020
  • Provide administrative support and assist immediate supervisor with providing up to date information on various matters for clients
  • Ensure that information on clients’ files are up to date and in order
  • Plan and organize various tasks assigned in order to meet deadline given for completion
  • Performed general secretarial duties to include filing, scanning, typing and sending documents via facsimile transmission
  • Daily interaction with clients by email, telephone and in person
  • Prepare and submit various documents for external organizations
  • Operate a range of office machines such as computer, scanner, printer and photocopier.
  • Obtained signatures from attorneys for legal documents.

Education

Certificate - Personal Support Worker

Mohawk College
Hamilton, On
01.2021 - 08.2021

Diploma - Paralegal Studies

Caribbean Legal Practice Institute
04.2011 - 12.2011

Certificate - Supervisory Management

NDFJ School of Business
Kingston, Jamaica
01.2005 - 07.2005

Diploma - Business Administration

Knox Community College
Clarendon, Jamaica
08.1993 - 05.1995

Skills

  • SUMMARY OF SKILLS AND COMPETENCIES
  • Customer Services / People Skills
  • Computer and Microsoft Office Proficiency
  • Possess excellent interpersonal and organizational skills
  • Personal Care Support
  • Privacy and Confidentiality
  • Assisting with Daily Living
  • Mobility Support
  • Compassionate Client Care
  • Activities of Daily Living (ADLs)
  • Oral and Written Communication Skills
  • Data Collection
  • Appointment Setting
  • Administrative Support
  • Letters and Legal Document Preparation
  • Invoice Preparation
  • Office Equipment Use
  • Legal Research
  • MS Office Proficiency
  • Documentation
  • Legal Billing
  • Data Entry
  • Verify Data
  • Bathing
  • First Aid Certification
  • Patient Care
  • Feeding
  • Pointclickcare HER

Certifications

Gentle Persuasive Approaches in Dementia Care

Canadian Red Cross - Standard First Aid & CPR Level "C" for Health Care Professionals

Workplace Hazardous Materials Information System (WHMIS)

AODA & Violence and Harassment in the Workplace

Canadian Remote Access for Dementia Learning Experiences (CRADLE)

Timeline

PERSONAL SUPPORT WORKER

FAIRVIEW LODGE LTC HOME
12.2021 - Current

Office Data Entry Clerk

REGION OF, PARAMEDIC SERVICES
08.2021 - 11.2021

Certificate - Personal Support Worker

Mohawk College
01.2021 - 08.2021

Diploma - Paralegal Studies

Caribbean Legal Practice Institute
04.2011 - 12.2011

LEGAL SECRETARY

NUNES SCHOLEFIELD DeLEON & CO
07.2008 - 12.2020

Certificate - Supervisory Management

NDFJ School of Business
01.2005 - 07.2005

Diploma - Business Administration

Knox Community College
08.1993 - 05.1995

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GERLENE S. WHORMS