Gerje Barilla
Calgary,Canada
Summary
Dedicated and detail-oriented professional with a strong background in customer service, data entry, and technical support. Proficient in handling complex inquiries and providing exceptional service. Adept at managing multiple tasks in fast-paced environments, with a proven ability to adapt and excel in various roles.
Overview
4
4
years of professional experience
Work History
Associate Software Engineer (SAP Finance)
Accenture, Inc.
02.2023 - 04.2024
- Designed, built, tested, and configured applications based on business requirements
- Provided incident resolution and extended support to clients.
Research and Development Specialist
Medipak Manufacturing, Inc.
07.2022 - 01.2023
- Developed new products to meet consumer needs
- Conducted research on client and consumer acceptance of products
- Collaborated with manufacturing to identify and implement product improvements.
Legal Transcriptionist
ADEC Innovations
05.2021 - 12.2021
- Transcribed voice recordings of live court proceedings, ensuring accuracy and eliminating typographical errors.
Intern
Phoenix Petroleum Philippines, Inc.
01.2020 - 05.2020
- Assisted the CME Department with various tasks related to the petroleum plant
- Delivered presentations on potential improvements for plant operations and workflow.
Education
Petroleum Engineering Technology -
Southern Alberta Institute of Technology (SAIT)
Calgary, AB09.2024
Bachelor of Science in Chemical Engineering -
De La Salle University Manila
Manila, Philippines12.2020
Skills
- Excellent verbal and written communication skills, with proficiency in English and Tagalog, and working knowledge of Spanish
- Proficient in MS Office (Word, Excel, PowerPoint), Microsoft Outlook, MATLAB, AUTOCAD, C, SAP, and basic Photoshop
- Strong ability to handle customer inquiries and resolve issues efficiently, maintaining a high level of professionalism
- Accurate and efficient data entry skills, with familiarity with number pads
- Creative and effective problem-solving abilities, with a focus on delivering solutions
- Exceptional organizational and planning skills, capable of managing time and priorities effectively
Timeline
Associate Software Engineer (SAP Finance)
Accenture, Inc.
02.2023 - 04.2024
Research and Development Specialist
Medipak Manufacturing, Inc.
07.2022 - 01.2023
Legal Transcriptionist
ADEC Innovations
05.2021 - 12.2021
Intern
Phoenix Petroleum Philippines, Inc.
01.2020 - 05.2020
Petroleum Engineering Technology -
Southern Alberta Institute of Technology (SAIT)
Bachelor of Science in Chemical Engineering -
De La Salle University Manila
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