Geri-Lee Genier
St. Albert,AB
Summary
Proven track record in enhancing customer satisfaction and efficiency as a Food Delivery Driver/Server at Sam's Pizza And Rib House. Expert in safe driving and exceptional customer service, achieving top-tier order accuracy and cleanliness standards. Skilled in cash handling and safety awareness, consistently exceeding employer expectations without compromising service quality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Delivery Driver/Server
Sam's Pizza And Rib House
07.2022 - 05.2023
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
A&W
04.2013 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Barriere Secondary School
Barriere, BC05.2018
Skills
- Safe Driving
- DOT Regulations Compliance
- Safety awareness
- Safe Food Handling
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Cleanliness standards
- Order Accuracy
- Cash Handling
- Professional Appearance
- Food safety understanding
Languages
English
Native or Bilingual
Certification
- Class 5 Drivers License - 2019
- AGLC ProServe - 2024
Timeline
Food Delivery Driver/Server
Sam's Pizza And Rib House
07.2022 - 05.2023
Cashier
A&W
04.2013 - 10.2017
Barriere Secondary School
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