Gergana Atanasova
North York,ON
Summary
Reliable and detail-oriented with a strong work ethic and integrity, committed to ensuring timely and accurate transactions. Quick to learn new systems and processes, consistently delivering careful and precise work, especially when scanning items and handling cash. Adept at conveying information clearly and effectively while actively listening to customer needs. Friendly, patient, and approachable, always maintaining a positive demeanor when assisting customers. Known for working well in team settings, collaborating with colleagues to meet goals and improve overall performance. Dedicated to reducing errors and continuously enhancing skills to deliver exceptional service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cashier
Supermerdados Ricardo
08.2024 - 10.2024
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
Cashier
08.2022 - 01.2024
- Scanning items or entering prices into the register.
- Handling various payment methods (cash, credit/debit cards, checks, etc.).
- Welcomed customers and helped determine their needs.
- Assisting with returns, exchanges, or refunds according to company policy.
- Keeping the cashier station clean, tidy, and well-stocked with necessary supplies.
- Occasionally assisting in stocking shelves or organizing merchandise near the checkout area.
Cashier
Supermarket Life
01.2010 - 05.2010
- Restocked and organized merchandise in front lanes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Welcomed customers and helped determine their needs.
Education
Certificate Of VT Handling Loads With Forklift Truck -
CEOE - CEPYME CUENCA
12.2020
Vocational Training "Warehouse Assistant" -
CEOE CEPYME
12.2020
Higher Grade Formative Cycle Computer Network System - Informatics
IES Pedro Mercedes
06.2015
Bachelor Entrepreneurship And Business -
SOY Peyo Yavorov
06.2010
Skills
- Timely
- Learn quickly
- Careful and accurate in performing tasks, such as scanning items and handling cash
- Ensures all transactions are processed correctly, reducing errors
- Ability to convey information clearly and effectively
- Active listening
- Friendly, patient, and approachable when assisting customers
- Works well in team settings, collaborating with colleagues to achieve goals
- Open to learning new skills and improving performance
- Work ethic and integrity
Languages
Bulgarian
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
Russian
Professional Working
Certification
- Emergency First Aid Training [Heaven can Wait] 2024/11
Timeline
Cashier
Supermerdados Ricardo
08.2024 - 10.2024
Cashier
08.2022 - 01.2024
Cashier
Supermarket Life
01.2010 - 05.2010
Vocational Training "Warehouse Assistant" -
CEOE CEPYME
Higher Grade Formative Cycle Computer Network System - Informatics
IES Pedro Mercedes
Bachelor Entrepreneurship And Business -
SOY Peyo Yavorov
Certificate Of VT Handling Loads With Forklift Truck -
CEOE - CEPYME CUENCA
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