Gerardo E. Aguilar

Lead Coordination of complex, hospital operations supporting 24/7 clinical services.

• Manage cross functional operational programs involving nursing leadership, administrators, and support teams to ensure alignment of staffing, patient flow, and care delivery
• Coordinate real time system operations across EPIC (patient placement) and UKG/Kronos to support integrated clinical workflows.
• Act as a central point of coordination across participants, including Clinical Administrative Supervisors, Directors, and Nurse Leaders.
• Drive operational decision making using real time date (census, acuity, staffing levels) to optimize patient care delivery and caregiver workload.
• Develop and deliver organization reporting and dashboards using Excel to track staffing performance, compliance, and operational trends.
• Support system wide communication workflows, ensuring timely escalation and resolution of operational issues.
• Ensure compliance with California nurse staffing regulations, credential tracking, and audit readiness.
• Identify and implement process improvements that enhance efficiency, communication, and system utilization.
• Coordinate responses to high impact operational events, ensuring continuity of care and service delivery.

• Coordinated multi department workforce operations using UKG/Kronos, supporting enterprise staffing workflows.
• Managed real time staffing adjustments and resource allocation across units to maintain compliance and patient care standards.
• Generated forecasting reports and staffing projections, aiding proactive operational planning.
• Supported workflow integration between clinical teams and staffing systems, improving coordination and efficiency.

• Led frontline operational workflows in high volume emergency department, coordinating staff schedules and patient intake processes.
• Partnered with clinical teams to improve patient throughput, communication, and care team coordination.
• Supervised daily operations, ensuring efficient workflow execution and service delivery.

• Supported patient intake, insurance verification, and date entry process.
• Contributed to efficient patient flow and operational accuracy in high acuity setting.