Gerardo Reyes
Salinas
Summary
Experienced and reliable security professional with a strong background in emergency response and risk assessment. Helped reduce security issues by staying alert and quickly reporting incidents. Known for providing great customer service and handling conflicts calmly to create a safe and friendly space.
Skilled at noticing problems before they happen and taking action to prevent them. Able to stay calm in tough situations and follow safety rules. Looking to move into a new career where these skills can help keep people and places safe.
Hardworking and focused, with strong time management and problem-solving abilities. Quick to learn new things and ready to adapt to new roles. Dedicated to being a valuable team member and helping the company grow.
Overview
3
3
years of professional experience
Work History
Security Professional
Allied Universal® Security Services
12.2024 - 05.2025
- Recorded incident reports with detailed accounts of occurrences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Designated Security Dispatcher
- Patrolled and monitored premises in company vehicle and by foot.
Store Protection Specialist
Ross Dress for Less
08.2022 - 12.2024
- Handled conflict resolution effectively between customers or employees when disputes arose, ensuring a calm resolution while maintaining professionalism at all times.
- Conducted thorough investigations into incidents of theft or fraud, gathering evidence.
- Fostered a culture of accountability among staff members by consistently enforcing company policies related to theft prevention, reporting discrepancies, and adherence to safety protocols.
- Created a strong deterrent against shoplifting through high-visibility patrolling both inside the store and across parking areas.
Education
Bachelor of Arts - Criminology & Justice Studies
California State Polytechnic University, Humboldt
Arcata, CA05-2025
Skills
- Emergency response
- Risk assessment
- CCTV monitoring
- Adaptable and flexible
- Punctuality
- Honest and dependable
- Incident reporting
- Customer service
- Dispatch
Languages
Spanish
Native or Bilingual
Timeline
Security Professional
Allied Universal® Security Services
12.2024 - 05.2025
Store Protection Specialist
Ross Dress for Less
08.2022 - 12.2024
Bachelor of Arts - Criminology & Justice Studies
California State Polytechnic University, Humboldt
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