Gerardo Oregel

• Create schematics for major independent accounts. Northgate, Big Saver, Súper A Foods, and Jensens Foods, etc.
• Table captain in most accounts
• Recognized by management for providing exceptional customer service.
• Review account sales numbers for schematic/integrity.
• Manage reset schedules.
• Lead reset teams
• Assisted with customer requests and answered questions to improve satisfaction.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Identified and addressed performance issues within the merchandising team, implementing solutions to improve efficiency.
• Monitored store operations to ensure compliance with company policies and procedures.
• Gathered and analyzed demographic data based on income, average age and sell-through statistics.

Ran the frozen food set crew at Vons/Pavilions from 2003 to 2009

Got promoted to schematic team