Professional Industrious Operations specialist with 10 plus years of experience in warehouse and is responsible to perform several duties such as picking, packing, loading, unloading, shipping, receiving, etc.
Responsible to operate several material handling equipment such as forklift, pallet jack, hand truck, RF scanner, etc.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Reviewed invoices, bills of lading and other documentation and reconciled with corresponding documentation.
Negotiated with vendors to obtain most cost-effective pricing for product distribution. Managed product deliveries by working closely with logistics team and addressing recurrent roadblocks with new tactics.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Drove Forklift and pallet jack equipment to transport goods and materials, load and unload designated trailers and route trucks.
Responsible to generate shipping documentation such as BOL, invoice, labels, etc.
Collaborating with operations manager to oversee daily business operations.
Trained in monitoring sales orders and supplier relations and corresponding to customer, client and contractor inquiries.
Logical and attentive individual with excellent eye-for-detail and strong business acumen.
Overview
3
3
years of professional experience
Work History
Warehouse forklift lead
King Speed
07.2023 - 01.2025
Documented conversations with customers to track requests, problems and solutions
Fielded customer complaints and queries, fast-tracking them for problem resolution
Packed and labeled merchandise to prepare for loading and shipment to customers
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
Established and maintained good relations with customers, vendors and transport companies
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations
Generated shipping documents, including packing lists and invoices
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
Drove Forklift and pallet jack equipment to transport goods and materials, load and unload designated trailers and route trucks
Delivered packages and goods to customers in timely and safe manner on 25 ft
Boxtruck
Operations Specialist
Valplastic USA
09.2021 - 06.2023
Gathered and reviewed customer feedback to drive customer satisfaction and loyalty
Compared shipment contents with paperwork to support inventory accuracy and records management
Directed warehouse team in stocking merchandise, pulling orders and setting up loads
Prepared accurate shipping orders and bills of lading to direct and route materials
Implemented costeffective methods, carriers and routes to optimize shipping and receiving strategies
Answered incoming telephone calls, questions and client inquiries
Reviewed invoices, bills of lading and other documentation and reconciled with corresponding documentation
Negotiated with vendors to obtain most cost-effective pricing for product distribution
Managed product deliveries by working closely with logistics team and addressing recurrent roadblocks with new tactics
Worked closely with business owner to confirm pricing and any changes in pricing based on any change orders
Used Microsoft windows, Microsoft office, and Intuit QuickBooks
Calculated, prepared, and issued bills, invoices, and account statements
Analyzing workflows and activities and looking for ways to improve efficiency