Gerardo Corpuz Jr.
London,ON
Summary
Experienced Customer Support and Professional College Teacher in Business Management adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Overview
12
12
years of professional experience
Work History
Program Head, Head Curriculum Developer, Researcher, Project Lead
Community Service
- Finance and Marketing Management
- Procurement and Supply
College Professor
Bulacan State University
01.2018 - Current
- Attends regularly and punctually to teaching workload; (a) Keeps records of instruction (b) Administers examinations and other forms of learning evaluation.
- Develops and submits on time; a. course syllabus/syllabi b. Departmentalized examinations with table of specifications (TOS) and makes other modes of assessment when necessary.
- Makes him/herself available on schedules of consultation especially with students and parents.
- Publishes this completed research in regional, national, and international refereed journal.
- Involves in University/ College-wide (a) Quality Assurance (b) Curricular/co-curricular activities.
Sales Service
HSBC
01.2014 - 01.2018
- Accomplish sales and organization mission related results as needed
- Follow communication “scripts” when handling different topics
- Handle inbound and outbound customer service calls
- Provide customers with product and service information.
Operations Associate
IBM
01.2012 - 01.2014
- Support financial products and services
- Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution
- Perform moderately complex customer support tasks
- Provide training on policies and procedures
- Personal details
- LinkedIn linkedin.com/in/gerard- corpuz-99752213b
Education
Doctor of Business Administration - Business Administration
Polytechnic University of The Phillippines
Manila09.2021
Masters in Business Administration - Financial Management
Polytechnic University of The Philippines
Manila12.2014
Bachelor of Business Administration - Business Administration, Management
Polytechnic University of The Philippines
Manila05.2009
Skills
- Communication
- Organization Time
- Management Attention to
- Detail Problem-solving
- Microsoft Office Google
- Workspace
- Certificates
- Innovative Educator
- Master Trainer
- Licensed Professional
- Teacher
- Certificate in Teaching
- Profession
Timeline
College Professor
Bulacan State University
01.2018 - Current
Sales Service
HSBC
01.2014 - 01.2018
Operations Associate
IBM
01.2012 - 01.2014
Program Head, Head Curriculum Developer, Researcher, Project Lead
Community Service
Doctor of Business Administration - Business Administration
Polytechnic University of The Phillippines
Masters in Business Administration - Financial Management
Polytechnic University of The Philippines
Bachelor of Business Administration - Business Administration, Management
Polytechnic University of The Philippines
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