Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerardo Cirillo

Niagara Falls

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.

Overview

12
12
years of professional experience

Work History

Laborer

Peninsula Paving
05.2023 - Current
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.

Contractor

I Know A Guy Contracting
03.2022 - 04.2023
  • Designed and implemented new features and enhancements to improve existing applications.
  • Created wireframes and mockups to connect information structure of site and present design ideas to clients.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Collaborated with clients to define project requirements and deliverables.

Manager

Carmine's Pizzeria Italiano
02.2019 - 03.2022
  • Awarded many rewards (Customer Service, and rewards for Pizza and Wings)
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Cross-trained existing employees to maximize team agility and performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Line Cook

Grand Central Bar And Grill
11.2017 - 02.2019
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Plated and presented all dishes to match established restaurant standards.

Pizza Artist

Commisso's Fresh Foods
08.2015 - 11.2017
  • Monitored food temperatures to meet quality and safety standards.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Received and stored food supplies, raw materials and other ingredients.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Trained and assisted new kitchen staff members.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Dishwasher/Salad Chef

Strada West
02.2013 - 08.2015
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

High School Diploma -

Saint Paul Catholic High School
Niagara Falls, ON
06.2016

Skills

  • Cost Control
  • Budget Administration
  • Contract Management
  • Staff Management
  • Safety Understanding
  • Corrective Actions
  • Schedule Management

Timeline

Laborer

Peninsula Paving
05.2023 - Current

Contractor

I Know A Guy Contracting
03.2022 - 04.2023

Manager

Carmine's Pizzeria Italiano
02.2019 - 03.2022

Line Cook

Grand Central Bar And Grill
11.2017 - 02.2019

Pizza Artist

Commisso's Fresh Foods
08.2015 - 11.2017

Dishwasher/Salad Chef

Strada West
02.2013 - 08.2015

High School Diploma -

Saint Paul Catholic High School

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Gerardo Cirillo