William Joseph Gerard EGAN
Vancouver
Summary
I am a hardworking individual who works well under pressure and goes above and beyond expected work duties. With a energetic and positive personality I work diligently to deliver friendly and prompt service. I'm looking for a new career or a new path to help me find my way as I get further along in life.
Overview
12
12
years of professional experience
Work History
Manager
Finch's Cafe & Teahouse
01.2021 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Catering & Systems Coordinator
Sciue
01.2015 - Current
- Cooking, tasting and smelling food to ensure palatability and flavor conformity
- Reviewed menus and analyzed recipes to assess labor and overhead costs
- Coordinated kitchen workflow to optimize supply usage and preparation time
- Greeted guests, escort them to seats and present them with menus and wine lists.
General Manager
Thierry
04.2012 - 11.2014
- Provided clear direction and set priorities for accomplishing desired actions and results
- Executed sales and operational activities, producing results that met or exceeded business plan
- Managed profit goals against budget and prior year, keeping controllable costs within budget
- Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing lossProvided clear direction and set priorities for accomplishing desired actions and results.
Education
Serivng It Right -
Bachelor of Arts (BA) -
UBC
Vancouver, BC09.1988
Bachelor of Science (BS) -
UBC
Vancouver, BC08.1987
Skills
- Communication and Team Collaboration
- Relationship Building
- Attention to Detail
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
Timeline
Manager
Finch's Cafe & Teahouse
01.2021 - 04.2024
Catering & Systems Coordinator
Sciue
01.2015 - Current
General Manager
Thierry
04.2012 - 11.2014
Serivng It Right -
Bachelor of Arts (BA) -
UBC
Bachelor of Science (BS) -
UBC
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