Geraldine Valles
Peterborough,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dependable employee establishes rapport and trust with clients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Experienced with providing personal care and support to individuals in need. Utilizes effective communication and empathetic approaches to enhance client well-being. Knowledge of best practices in customer care ensures consistently high-quality service.
Overview
2
2
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Direct Care Worker
Stewart Homes
Peterborough, ON
08.2019 - Current
- Assisted residents with personal and hygienic care to promote dignity and well-being.
- Administers medication in accordance with Stewart Homes policy
- Facilitated engaging recreational activities to enhance resident participation and enjoyment.
- Supported physiological, behavioral, and therapy programs.
Community Relations Assistant
National Irrigation Administration
Bohol, Philippines
01.2018 - 01.2019
- Prepared activity summary reports and evaluations with meeting agendas and minutes to enhance planning functions.
- Submitted administrative documentation including proposals, purchase orders, travel itineraries, and timesheets to ensure compliance and support operational needs.
- Coordinated logistics for community engagement activities to facilitate effective participation and outreach.
Food Server
South China Buffet
Peterborough, ON
2017 - 03.2018
- Provided exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure efficient food preparation and service.
- Assisted in training new servers on menu items and service protocols.
Live-In Child Care Provider
Whittaker Family
Cochrane, Alberta, Canada
01.2017 - 01.2017
- Cared for two girls aged 4 and 7 months old.
- Facilitated school commute for 4-year-old the 4 year old to school.
- Scheduled and maintained infant's naptime routine schedules.
- Organized games, read story books and planned outdoor activities
Office Assistant
Carmela Valles Immigration Consulting
Peterborough, ON, Canada
01.2016 - 01.2016
- Performed clerical duties such as filing, typing, answering phone calls, responding to emails, and preparing documents to support office operations.
- Coordinated meetings and appointments with clients to ensure smooth communication and scheduling.
- Managed client correspondence and documentation to ensure timely processing of immigration applications.
- Organized and maintained office files, enhancing accessibility and retrieval efficiency for team members.
Live-In Child Care Provider
Henry Family
Yellowknife, Northwest Territories, Canada
01.2015 - 01.2015
- Supervised and cared for three girls aged 1, 3 and 6.
- Coordinated engaging activities to foster creativity and social skills for children at home and in the community.
- Transported children to and from school, ensuring timely arrival and safety.
- Engaged with parents each week to ensure alignment on children's schedules. on a weekly basis to discuss plans for the following week.
Education
Bachelor of Arts - Anthropology
Trent University
Peterborough, Ontario, Canada01-2013
Skills
- Client care techniques
- Verbal and written communication
- Able to work in a team
- Calm under pressure
- Resilient and reliable
- Accepts feedback
- Medication Administration
- Reliability and punctuality
- Personal hygiene assistance
- Professional boundaries
- Office Management and Documentation
Languages
English
Full Professional
Filipino
Native or Bilingual
Certification
First Aid Training
Non-Violent Crisis Intervention (NVCI) Training
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Cooking
- Volunteering
- Outdoor Recreation
- Reading books
- Yoga
- Camping
- Fundraising Events
- Volunteer Work
- Travel
Timeline
Direct Care Worker
Stewart Homes
08.2019 - Current
Community Relations Assistant
National Irrigation Administration
01.2018 - 01.2019
Live-In Child Care Provider
Whittaker Family
01.2017 - 01.2017
Office Assistant
Carmela Valles Immigration Consulting
01.2016 - 01.2016
Live-In Child Care Provider
Henry Family
01.2015 - 01.2015
Food Server
South China Buffet
2017 - 03.2018
Bachelor of Arts - Anthropology
Trent University