Overview
Work History
Languages
Timeline
Generic

Geraldine Steeves

Moncton,NB

Overview

18
18
years of professional experience

Work History

Packaging Technician

Organigram
02.2019 - 05.2024
  • Demonstrated flexibility when handling multiple tasks simultaneously, prioritizing assignments based on urgency or complexity.
  • Consistently exceeded performance metrics set forth by management, showcasing a dedication to excellence and continuous improvement.
  • Maintained high standards of safety by adhering to and promoting strict protocols within the team.
  • Provided training for new hires, ensuring they were well-equipped to succeed in their roles as Packaging Technicians.
  • Contributed to a positive work environment through strong teamwork, communication, and leadership skills.

Cashier

Tim Hortons
02.2017 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Cashier

Dollarama
05.2011 - 04.2015
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

Customer Service Cashier

Walmart
04.2006 - 02.2011
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Languages

English

Timeline

Packaging Technician

Organigram
02.2019 - 05.2024

Cashier

Tim Hortons
02.2017 - 06.2019

Customer Service Cashier

Dollarama
05.2011 - 04.2015

Customer Service Cashier

Walmart
04.2006 - 02.2011

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Geraldine Steeves