Geraldine Garcia
Anaheim
Summary
Accomplished Senior Loan Processor with a proven track record at Dove Financial, adept in loan processing proficiency and fostering interpersonal relationships. Streamlined processing systems, enhanced customer satisfaction, and demonstrated exceptional attention to detail and team collaboration. Achieved expedited loan approvals and funding by leveraging strong decision-making and software application skills.
Overview
28
28
years of professional experience
Work History
Senior Loan Processor
Dove Financial
06.2014 - Current
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
- Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
- Provided quick turnaround times to maintain fast-past schedule.
- Developed a comprehensive understanding of various lender guidelines which helped expedite loan approvals.
- Expedited funding process by closely collaborating with closing agents to resolve any outstanding issues promptly.
Loan Processor /Head Bank Teller
Community Commerce Bank
06.1997 - 10.2012
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Education
High School Diploma -
El Modena High School
Orange, CA06-1978
Skills
- Loan processing proficiency
- Processing procedures
- Strong attention to detail
- Clear communication
- Effective time management
- Team collaboration strengths
- Fraud detection awareness
- Software application proficiency
- Decision-making confidence
- Documentation review
- Interpersonal relationship building
- Contract finalization
- Loan closing
Languages
Spanish
Limited Working
Timeline
Senior Loan Processor
Dove Financial
06.2014 - Current
Loan Processor /Head Bank Teller
Community Commerce Bank
06.1997 - 10.2012
High School Diploma -
El Modena High School
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