Geraldine Flores
Pittsburg
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
Work History
Medical Assistant
John Muir Physician Network
02.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment and performed medical records management such as scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Medical Assistant
John Muir Physician Network
11.2018 - 03.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant/Receptionist
Diablo Valley Primary Care
06.2018 - 10.2018
- Checked patient insurance, demographic, and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Medical Assistant
STAT Med Urgent Care
02.2016 - 08.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient spirometry.
Medical Assistant
Lighthouse Management Group
05.2018 - 06.2018
- Obtained client medical history, medication information, symptoms, and allergies.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
Education
Medical Assistant
Carrington College
Pleasant Hill, CA06-2016
High School Diploma -
Ygnacio Valley High School
Concord, CA06-2013
Skills
- Patient scheduling
- Customer service
- EMR / EHR
- Clinical documentation
- Professionalism and ethics
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Medical Assistant
John Muir Physician Network
02.2023 - Current
Medical Assistant
John Muir Physician Network
11.2018 - 03.2022
Medical Assistant/Receptionist
Diablo Valley Primary Care
06.2018 - 10.2018
Medical Assistant
Lighthouse Management Group
05.2018 - 06.2018
Medical Assistant
STAT Med Urgent Care
02.2016 - 08.2018
Medical Assistant
Carrington College
High School Diploma -
Ygnacio Valley High School
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