GERALDINE BUSTAMANTE
Newmarket,Canada
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversees and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Homesense
07.2022 - Current
- Monitoring daily sales goals, daily hour usage and product sales
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Department Manager
H&M
10.2021 - 07.2022
- Assisted Store Manager with the hiring and training process of new candidates
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Managed team on sales floors and supported in any quarterly and yearly goals.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Assistant Manager
Designer Shoe Warehouse
04.2018 - 10.2021
- Manage daily team meetings and assist with preparation with conducting store meetings
- Effectively communicate with customers entering the store as well as callers requesting product information via telephone and e-commerce, responding with professionalism and empathy to ensure customer satisfaction
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Fashion Buisness - Buisness
Fanshawe College
London, ON01.2013
Skills
- Google Suite (Drive, Slides, Docs, Sheets, Gmail)
- Relationship building and management
- Operations
- Team Building and Leadership
References
Available upon request
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Homesense
07.2022 - Current
Department Manager
H&M
10.2021 - 07.2022
Assistant Manager
Designer Shoe Warehouse
04.2018 - 10.2021
Fashion Buisness - Buisness
Fanshawe College
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