Streamlined the permit acquisition process by staying updated on current regulations and maintaining strong relationships with permitting agencies.
Contributed to a positive work environment by fostering teamwork among fellow pilot car drivers and support staff members.
Enhanced communication with truck drivers, ensuring accurate route guidance and timely arrival at destinations.
Maintained a clean and organized pilot car, ensuring all necessary equipment was in proper working order before each trip.
Safeguarded transported cargo from damage through careful driving and constant monitoring of load stability.
Inside Sales and Service Rep
Lance Bissett
02.2006 - 11.2009
Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
Exhibited high energy and professionalism when dealing with clients and staff.
Outside Sales Manufacturer Representative
Pacific Decking
05.2002 - 05.2006
Managed account portfolios, regularly assessing client needs and identifying opportunities for upselling or cross-selling products.
Provided detailed sales reports to management, highlighting successes and areas for improvement.
Actively sought referrals from satisfied customers, leading to increased new business opportunities within existing networks.
Attended industry trade shows to network with potential clients and stay current on market trends.
District Manager
National Oilwell
05.1997 - 08.2000
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Franchise Owner/Operator
Ziebart/Tidy Car Franchise
12.1988 - 10.1995
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.