Geovana Sima
ON
Summary
My name is Geovana, I am a work in progress willing to grow wherever chances are given as well as to adjust myself to the industry.
I still don't know everything, but I want the process of learning new things; to experience and challenge myself to new heights in my career journey.
In my current job I have demonstrated exceptional retail experience and sales expertise with talent for upselling therefore maintaining my sales average high.
Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and attention to individual needs.
Knowledgeable about product merchandising, payment processing and cleaning.
Dedicated and dependable relationship-builder with excellent organizational strengths and work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Key Holder
Sessions Cannabis
03.2024 - Current
- Inventory count.
- Opening/closing store.
- Knowledge on merchandise.
- Providing refunds and returns.
- Accepting shipment delivered.
- Consistent attendance and punctuality.
- Friendly & welcoming customer service.
- Preparing bank deposit bags every closing shift.
- Enhanced store sales by engaging customers with product knowledge.
Administrative Assistant
Marta Rodrigues
01.2021 - 11.2023
- Invoices.
- Phone calls.
- Organization.
- Critical thinking.
- Training workers.
- Schedule appointments.
- Composure to meet costumer's satisfaction.
Education
Emery Adult Learning Center
09.2024
Madonna Catholic Secondary School
06.2019
Skills
- Empathy
- Proactive
- Motivation
- Punctuality
- Multilingual
- Staff Training
- Sales Coaching
- Self-Regulation
- Store operations
- Attention to detail
- Inventory Monitoring
- Adaptable and Flexible
- Reliable and Responsible
- Friendly costumer service
- Microsoft Office experience
- Ability to work under pressure
- Understanding costumers requirements
- Clean/organize environment with regular cleaning schedules while following merchandising guidelines
Certification
- Clean Police background Check.
- Cannsell Certificated.
Experience
- Sales: 1 year
- Management: 4 years
- Costumer service: 5 years
Availability
- +7 hour shifts.
- Monday to Sunday.
- Opening & Closing.
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Full Professional
Timeline
Lead Key Holder
Sessions Cannabis
03.2024 - Current
Administrative Assistant
Marta Rodrigues
01.2021 - 11.2023
Madonna Catholic Secondary School
Emery Adult Learning Center
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