Georjina Maya
Barstow
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Cashier
In N Out Burger
02.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Store Manager
Dickies California Clothing
06.2015 - 03.2018
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Promoted and supported strong relationships with local community organizations in surrounding area.
- Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Store Associate
Nautica Retail
02.2013 - 06.2015
- Welcomed customers, offered to help locate items and suggested merchandise.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Processed payments and maintained accurate drawers to meet financial targets.
Associate Cashier
In-N-Out Burger
08.2006 - 05.2010
- Operated cash register, collected payments and provided accurate change.
- Optimized profits by controlling food, beverage and labor costs daily.
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
- Resolved customer concerns and relayed relevant information to supervisor.
- Upheld food safety standards at all times.
Education
Associate of Science - Social Science/Natural Science/Math
Barstow Community College
Barstow, CA05-2015
Certificate - Dialysis Technician
Dialysis Career Institute
5 2016
Some College (No Degree) - Statistics
Cuyamaca College
El Cajon, CASome College (No Degree) - Chemistry
Victor Valley College
Victorville, CASkills
- Quality assurance control
- Efficient problem solver
- Composed under pressure
- Issue resolver
- Self-starter
- Multi-tasker
- Customer service excellence
phi theta kappa honor society
Graduated with honors in the "Phi Theta Kappa Honors Society" from Barstow Community College in 2015 when I earned my
Social Science and Natural Science/Math Associates Degrees.
Timeline
Cashier
In N Out Burger
02.2024 - 05.2024
Assistant Store Manager
Dickies California Clothing
06.2015 - 03.2018
Store Associate
Nautica Retail
02.2013 - 06.2015
Associate Cashier
In-N-Out Burger
08.2006 - 05.2010
Certificate - Dialysis Technician
Dialysis Career Institute
Some College (No Degree) - Chemistry
Victor Valley College
Associate of Science - Social Science/Natural Science/Math
Barstow Community College
Some College (No Degree) - Statistics
Cuyamaca College
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