Georgine Laddaga

• Filling Webmail requests to the public/defendant/attorney's, such as case documents/information; making sure documents are redacted properly before release.
• Filing at-larges, cite and releases and in-custody's, motions, orders, request for interpreter forms, PC 1172.6 filing, pro per resentencing, prepping calendars and help where needed
• Provided support to team members during service delivery processes.
• Learned operational procedures and tools to enhance service quality.
• Maintained up-to-date knowledge of products and services offered.
• Contributed to training sessions for new team members on best practices.
• Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
• Trained new team members, sharing best practices and ensuring consistent service standards across the department.
• Fostered a positive work environment that encouraged collaboration, innovation, and continuous improvement among team members.

Utilized programs such as CJIS, CLETS, and the sheriffs office reporting program. Assisted the public with the release of records in which they were entitled to, redact reports, gathered DMV records and insurance information for a release of vehicle. Prepared packets for the District Attorney to submit to the courts for prosecution. Filled 911/emergency requests from the District Attorney’s.