Summary
Overview
Work History
Education
Skills
Skills Training
Timeline
Generic

Georgina Ngo

Ottawa,ON

Summary

Georgina brings over 20+ years of market research experience and is widely regarded by her clients as an outstanding business partner and methodologist. Dynamic leader with a proven track record, specializing in strategic leadership and operational excellence. Excels in client relationship building and establishing high performance research delivery teams.

Overview

23
23
years of professional experience

Work History

Senior Vice President

Ipsos Healthcare
10.2022 - Current
  • Manage portfolio of clients with the objective of delivering topline growth at key accounts.
  • Grow the healthcare business through penetrating, building, and nurturing relationships in various parts of clients' organizations.
  • Build short-term and long-term strategic pursuits with the expectation of expanding the breath of company offerings at clients, including cross-service line solutions.
  • Own and manage strategic client partnerships at 3 of the top 15 global pharmaceutical companies. In this capacity, responsible for bringing the best solutions and teams to the client partnership and supporting critical discussions such as MSA renewals, achieving Preferred Vendor Status, winning Agency of Record for best-in-class methodology.
  • Champion training the next generation of leaders in business development through the company's BD mentorship program. Contribute to course material development and lead weekly discussions with Directors and VPs.
  • Contribute to thought leadership as an active member of the Ipsos Global Rare Disease Center of Expertise and Ipsos Global Obesity Center of Expertise.
  • Maintain up-to-date knowledge of industry trends and advancements through continuous learning opportunities including attendance of key conferences, ensuring competitive advantage within the market.

Vice President

Ipsos Healthcare
03.2017 - 09.2022
  • Managed and trained a team of 5-6 individuals (mid-level managers and analysts) for the successful completion of research programs, delivery of actionable insights, resulting in strong client satisfaction.
  • Worked closely with managers to identify new business opportunities through expansion and diversification of existing workstreams.
  • Demonstrated proficient leadership skills to motivate employees and build a competent team.
  • Cultivated strong relationships with key stakeholders across a portfolio of healthcare accounts to promote long-term growth.
  • Demonstrated success retaining current clients, evolving individual studies into partnerships and networking from existing contacts to prospect contacts.

Research Director

Ipsos Healthcare
10.2012 - 02.2017
  • Worked on a cross-functional team that supported both MedTech and pharma accounts with revenue and profit targets.
  • Managed and mentored a small team of direct reports to cultivate client understanding, strong project management skills, and guide basic conclusions beyond the numbers.
  • Delivered effective presentations and created robust research to support clients' learning priorities and inform clients' strategic business decision-making.
  • Contributor to Ipsos Connected Health Center of Expertise. Represented company at PCHAlliance Connected Health Conference 2016 and 2017.

Senior Research Manager

Ipsos Healthcare
09.2006 - 09.2012
  • Worked closely with healthcare clients to determine research and insight needs and oversaw the research process from beginning to end, including identifying optimal research solution, quantitative questionnaire design, analysis, presentation and consulting.
  • Managed junior analysts to ensure collection of quality data and field budgets were maintained.

Research Manager

Ipsos Healthcare
01.2006 - 08.2006
  • Collaborated with senior team members to determine ideal quant research solutions to address healthcare clients' business needs. Responsibilities included scoping projects that met clients' budgetary and timing requirements.
  • Owned the execution of quant research including consulting with clients and brand teams to develop custom survey tools and managed the data collection process.
  • Delivered engaging reports and presentations on research findings to multi-stakeholder client teams.
  • Contributed to discussions on the implication of research findings and identifying additional topics and research questions that may warrant further exploration.

Research Manager

Ipsos ASI
05.2001 - 12.2005
  • Owned the execution of large scale advertising and brand equity in-market performance tracking programs for financial and CPG sector clients.
  • Delivered quarterly reporting and fielded ad-hoc client requests.
  • Responsibilities included designing quant survey tools, data collection management, analysis and reporting.

Education

Bachelor of Arts - Psychology

McGill University
Montreal, QC
05.1999

Skills

    Client First Mindset

    Results Driven

    Strategic Leadership and Planning

    Client Relationship Building

    Effective Collaborator

    Coaching and Mentoring

    Operational Excellence

Skills Training

  • The 4 Essential Roles of Leadership (FranklinCovey 2021)
  • The 6 Critical Practices of Leading A Team (FranklinCovey 2021)
  • Multipliers: How the Best Leaders Ignite Everyone's Intelligence (FranklinCovey 2022)

Timeline

Senior Vice President

Ipsos Healthcare
10.2022 - Current

Vice President

Ipsos Healthcare
03.2017 - 09.2022

Research Director

Ipsos Healthcare
10.2012 - 02.2017

Senior Research Manager

Ipsos Healthcare
09.2006 - 09.2012

Research Manager

Ipsos Healthcare
01.2006 - 08.2006

Research Manager

Ipsos ASI
05.2001 - 12.2005

Bachelor of Arts - Psychology

McGill University

Similar Profiles

CREATE PROFILE
Georgina Ngo