Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georgina Maac

Brampton,ON

Summary

Motivated and passionate aspiring administrative professional with proven success in all aspects of customer service and employee relations. Consistently go beyond position expectations and aim to learn from colleagues.

Overview

11
11
years of professional experience

Work History

Manager

Tim Hortons
01.2023 - Current
  • Manages franchise store day-to-day operations, including employees, facilities and equipment, to ensure that Tim Horton's standards around people, products, cleanliness and exceptional customer service are fulfilled

Supervisor

Tim Hortons
01.2014 - 01.2022
  • Complies with and enforces all Tim Hortons operating standards
  • Responsible for shift cash procedures
  • Maintains operational efficiency through the use of the work schedule

Housekeeping Aide

Silverthorn Care Community
Mississauga, Ontario
04.2019 - 09.2021
  • Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
  • Swept, mopped and vacuumed floors.
  • Dusted furniture, fixtures and other surfaces.
  • Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.
  • Removed trash from all guest rooms on a daily basis.
  • Assisted guests with any special requests related to housekeeping services.

Team Member

Tim Hortons
01.2013 - 01.2014
  • Welcome customers and greet them with a positive attitude, take orders, answer questions about menu items and process payments
  • Prepare food and drinks
  • Stock inventory and receiving deliveries
  • Perform cleaning and sanitation

Private Personal Support Worker

King Gardens Revera
01.2022
  • Provides ongoing, quality care for a senior suffering from dementia
  • Discreet assistance with daily living activities, such as bathing, dressing, and incontinence

Personal Support Worker Placement

Chartwell Wenleigh Long Term Care Residence
01.2020
  • Strong knowledge of body mechanics affecting physical and mental abilities
  • Assist residents with activities of daily living, including personal, physical, social, spiritual, and recreational needs
  • Documented changes in the condition of clients

Education

Food Handler Certificate -

01.2028

Algonquin Career Academy -

01.2020

Liaison College -

01.2014

International School of Hotel and Restaurant Management -

01.2011

Skills

  • Microsoft Suite (Excel, PowerPoint, Word, Outlook)
  • Google Suite
  • Various POS systems
  • Company-specific software
  • Multitasking
  • Problem-solving
  • Time management
  • Quick learner
  • Communication
  • Organization skills

Timeline

Manager

Tim Hortons
01.2023 - Current

Private Personal Support Worker

King Gardens Revera
01.2022

Personal Support Worker Placement

Chartwell Wenleigh Long Term Care Residence
01.2020

Housekeeping Aide

Silverthorn Care Community
04.2019 - 09.2021

Supervisor

Tim Hortons
01.2014 - 01.2022

Team Member

Tim Hortons
01.2013 - 01.2014

Food Handler Certificate -

Algonquin Career Academy -

Liaison College -

International School of Hotel and Restaurant Management -

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Georgina Maac