GEORGINA KANELLOS

• Processed authorization for members' medical needs promptly. Verified eligibility to ensure patients had active insurance at the time of their visit.
• Took vital signs, performed EKGs, and managed prescription refills efficiently.
• Scheduled appointments while ensuring all demographic information was accurate and up to date.
• Collect and process urine specimens for laboratory testing.
• Coordinate prescription refills and assist providers with patient needs.

• Greeted patients courteously and managed multiple phone lines for several doctors to ensure efficient communication.
• Registered new patients and updated data in EMR system while managing prescription refills, prior authorizations, and scheduling appointments with reminder calls.
• Provided comprehensive front and back-office support in a high-volume clinic.

• Performed phlebotomy procedures, obtained vital signs as needed, and assisted physicians during patient examinations

• Administered injections in accordance with provider orders

• Collected and processed urine specimens for laboratory testing

• Scheduled appointments and coordinated patient flow for effective service delivery.
• Answered multi-line phone system, directing calls to appropriate staff members.

• Registered new and established patients.
• Answered several phone lines.
• Verification of insurances on Autotrac, PBX and online.
• Conducted daily cash audits, scheduled multiple appointments, and assisted doctors with minor surgeries. Scheduled inpatient and outpatient surgeries, called in refills, cleaned examining rooms, and sterilized instruments.