Georgianna Neveau
Jurupa Valley,CA
Summary
Detail-oriented cashier with expertise in cash management and customer assistance. Recognized for reliability and adaptability, contributing to a welcoming shopping environment and effective team collaboration.
Reliable cashier known for delivering exceptional customer service and maintaining cash accuracy. Skilled in problem-solving and training new staff, ensuring a positive shopping experience.
Dedicated customer service professional with a strong background in cash handling and issue resolution. Proven ability to collaborate with team members to enhance service delivery and adapt to high-pressure situations. Committed to fostering positive customer relationships.
Diligent [Desired Position] with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Overview
34
34
years of professional experience
Work History
Customer Service Cashier
Walmart
Eastvale CA
08.2024 - Current
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate cash drawer, ensuring balance at shift's end.
- Collaborated with team members to enhance customer service delivery.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Delivered exceptional service, fostering positive shopping experiences for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
Courtesy Clerk
Stater Bros
Norco, CA
10.2019 - 09.2023
- Provided exceptional customer service, assisting shoppers with inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas, ensuring a positive shopping environment.
- Assisted in stocking shelves and inventory management to enhance product availability.
- Collaborated with team members to streamline bagging processes for improved efficiency.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Product Manager
Accurate Index
Riverside, CA
01.1992 - 02.2022
- Led cross-functional teams to develop and launch innovative product lines.
- Analyzed market trends to inform product strategy and positioning.
- Collaborated with engineering teams to enhance product features and usability.
- Managed product lifecycle from conception through development to release.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Established key performance indicators to measure product success and customer satisfaction.
Education
High School Diploma -
Norco Sr.High
Norco, CA06.1987
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Cash handling
- Cash register operation
- Customer complaint resolution
- Guest services
- Cash management
- Product knowledge
- Customer focus
- Retail merchandising
- Product merchandising
- Drawer management
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Quality assurance
- Basic math
- Positive and professional
- Check processing
- Problem-solving
- Customer assistance
- Honest and dependable
- Reliable and responsible
- Adaptable and flexible
- Cleaning and sanitizing
- Team collaboration
- Active listening
- Cooperative attitude
- Creative thinking
- Customer relations
- Cash handling and management
- Order taking
- Issue resolution
- Team leadership
- Basic mathematics
- Cash register systems
- Product restocking
- Cash register operations
- Customer transactions
- Service minded
- Cash drawer balancing
- Till counting
- Product scanning
- Retail operations
- Price verification
- Drawer balancing
- Return and exchange processing
- Credits and refunds
- Price identification
- Point of sale operation
- Merchandise packaging
Languages
English
Full Professional
Timeline
Customer Service Cashier
Walmart
08.2024 - Current
Courtesy Clerk
Stater Bros
10.2019 - 09.2023
Product Manager
Accurate Index
01.1992 - 02.2022
High School Diploma -
Norco Sr.High