Georgia Page
Fernie,,BC
Summary
I am living in Fernie and ready to work as soon as possible. I am a hard working and organized professional with proven strengths in hospitality and customer support. I am a friendly and motivated team player with effective communication skills. My career so far has given me a fantastic insight into various teams and industries, particularly in relation to customer service.
Overview
13
13
years of professional experience
Work History
Veterinary Nurse
Springfield Vets
09.2020 - 07.2024
- Built strong relationships with clients through attentive listening skills, empathy, and professional demeanor during visits.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Maintained accurate medical records for efficient patient care and treatment followup.
Server
Compass Group
07.2020 - 07.2024
- Took orders and served appetizers, delivered entrees, and refilled beverages for guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Food and Beverage Server
Dodson Street Beer Garden
12.2019 - 06.2020
- Took food and drink orders at the bar and table; explained menu items and suggested appropriate options for food allergy concerns.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Senior National Co-ordination Administrator
Blind & Low Vision NZ
07.2019 - 11.2019
- Supported the regional administration teams across NZ and built rapport with external stakeholders to assist accordingly.
- Assisted on reception and stocking up of supplies within the office.
Bar Server
Woodlands Edge
11.2018 - 06.2019
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
Function server
Harvest and Soul
10.2017 - 10.2018
- Serving food and drinks for large cabaret style dinners and banquets from corporate events to weddings.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Fine dining synchronized serving.
- Working on event bars.
- Setting up and packing down events from a specific plan.
Food and Drink Server
A Sydney Collective
10.2016 - 05.2017
- Safely handled glassware and other serving materials to minimize breakage and accidents on the floor.
- Enhanced customer satisfaction by providing timely and accurate drink orders.
- Promoted a fun atmosphere for guests through attentive service combined with upbeat communication skills.
- Assisted in inventory management by tracking stock levels and placing orders when needed.
- Continuously updated knowledge of menu offerings to provide informed recommendations to guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Waitress
Eliot Arms
04.2011 - 08.2016
- Took orders at the table, prepared desserts and coffees, serving food and beverages.
- Stocked up the kitchen and bar when less busy.
- Worked with POS systems and using cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Skills
- Extremely adaptable
- Organized
- Attention to detail
- Time management
- Exceptional customer service
- Strong work ethic
- Hospitality service expertise
- Dependable team member
Timeline
Veterinary Nurse
Springfield Vets
09.2020 - 07.2024
Server
Compass Group
07.2020 - 07.2024
Food and Beverage Server
Dodson Street Beer Garden
12.2019 - 06.2020
Senior National Co-ordination Administrator
Blind & Low Vision NZ
07.2019 - 11.2019
Bar Server
Woodlands Edge
11.2018 - 06.2019
Function server
Harvest and Soul
10.2017 - 10.2018
Food and Drink Server
A Sydney Collective
10.2016 - 05.2017
Waitress
Eliot Arms
04.2011 - 08.2016
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