Georgia Norsten
Toronto,ON
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess
Platinum Club, Scotiabank Arena
09.2023 - Current
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Recognized and managed VIP's and their requests.
- Update client notes in the SevenRooms reservation system.
Public Relations Intern
1Milk2Sugars Communications
05.2022 - 09.2022
- Arranged public appearances, lectures, contests and exhibited for clients to increase product and service awareness
- Conferred with production or support personnel to produce or coordinate production of advertisements or promotions
- Developed compelling press releases for successful media coverage and increased awareness.
- Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups.
- Prepared and edited organizational publications, such as employee newsletters and stockholders' reports, for internal and external audiences.
- Responded to requests for information from media
- Provided administrative support to senior team members.
Hostess
Chotto Matte
09.2021 - 04.2022
- Settled any customer disputes in a professional and pleasant manner
- Worked to ensure a positive and hassle-free customer experience
- Helped to increase customer return rates by providing excellent customer service at all times
- Organized and coordinated up to 150 reservations per night
- Upheld a fine dining standard that exceeded our VIP's expectations
Strategic Communications Intern
Zak Communications
05.2021 - 09.2021
- Performed daily media monitoring for multiple clients
- Participation in events and press launches
- Help with media relation activities and mailings
- Product inventory management
- Update client reports and media lists
- Reception, administrative tasks
- Assist in pitch and press release creation
- Used platforms such as Meltwater and PressReader to clip hits and gather data
Server
MKT Fresh Food and Beer Market
04.2020 - 03.2021
Server/Hostess
Earls Crossroads
08.2018 - 09.2019
Hostess
Browns Socialhouse Windermere
01.2019 - 08.2019
Retail Sales Associate
Nordstrom Rack South Edmonton Common
09.2018 - 12.2018
Education
Bachelor of Arts - Professional Communication
Ryerson University
Toronto, ON04.2024
Communication Studies
MacEwan University
Edmonton, ABHigh School Diploma -
Lillian Osborne High School
Edmonton, AB06.2018
Skills
- Press releases
- Communications strategies
- Media Relations
- Influencer outreach
- Public Relations Strategies
Certification
ProServe certification: Food Handling
References
Available upon request
Timeline
Hostess
Platinum Club, Scotiabank Arena
09.2023 - Current
Public Relations Intern
1Milk2Sugars Communications
05.2022 - 09.2022
Hostess
Chotto Matte
09.2021 - 04.2022
Strategic Communications Intern
Zak Communications
05.2021 - 09.2021
Server
MKT Fresh Food and Beer Market
04.2020 - 03.2021
Hostess
Browns Socialhouse Windermere
01.2019 - 08.2019
Retail Sales Associate
Nordstrom Rack South Edmonton Common
09.2018 - 12.2018
Server/Hostess
Earls Crossroads
08.2018 - 09.2019
Bachelor of Arts - Professional Communication
Ryerson University
Communication Studies
MacEwan University
High School Diploma -
Lillian Osborne High School
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