A recent Bachelors Graduate of McGill University with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
O Sushi
09.2017 - 10.2022
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Barista
Starbucks
04.2022 - 09.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Dance Teacher's Assistant
VELA Dance Academy
09.2018 - 06.2019
Taught Ballet dance classes for 4 and 5 year old students.
Utilized different styles of teaching to accommodate students of all capabilities.
Worked in team-based environment to uphold quality and continuity of service to clients.
Planned routines for recitals and performances.
Motivated and encouraged students to practice dance routines to work toward set goals.
Royal City Youth Ballet Volunteer
Royal City Youth Ballet
09.2010 - 06.2015
Provided positive role modeling for youngsters through personal behavior.
Coordinated team-building group activities to promote socialization.
Provided guidance and support to participants to promote memorable experiences.
Demonstrated positive social skills to build healthy relationships.
Education
Bachelor of Arts - Psychology
McGill University
Montreal, QC
06.2023
Skills
Bill Computation
Condiment Refilling
To-Go Order Preparation
Guest Satisfaction
Warm and Friendly
Customer Service and Rapport
Classroom Instruction
Psychology Expertise
Accomplishments
Started up a Non Profit Organization during Covid-19 pandemic called "Candy Cane Lane" and raised over 5,000 dollars for the Eagle Ridge Hospital Foundation
Was Vice President of my High School with 4 years on council leading up to it.
Certification
Achieved certification's up to Advanced One in the Royal Academy of Dance examinations