Georgia Ferron
Summary
Seasoned Talent Partner with over a decade of comprehensive experience across the staffing industry, adeptly navigating both corporate and private sectors. Recognized for expertly filling intricate permanent roles, I excel in cross-functional recruiting, employee relations, and client relations management. Renowned for superior interpersonal skills and adept collaboration across organizational tiers, I possess a proven track record in refining recruitment processes and orchestrating successful onboarding initiatives. With a talent for fostering understanding and achieving consensus, I bring extensive expertise in vendor management, client service delivery management, and high-level client solutions. My core strengths in strategic talent acquisition, effective stakeholder engagement, and optimizing recruitment practices position me as an exceptional candidate for senior-level roles across diverse industries, including customer care and beyond.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Talent Partner
Better Together Group
07.2019 - Current
- Partner with hiring managers to understand and define the responsibilities and requirements of open positions across the business
- Develop and implement talent strategies and create a robust and diverse talent pipeline through a variety of channels
- Conducts post-recruitment reviews with hiring managers to assess recruitment strategy effectiveness.
- Advise and provide new ideas on how we can improve future pipeline and make our hiring process more efficient
- Ensure high-quality candidate and customer (internal stakeholder) experience
- Maintain accurate and timely position and candidate records using internal ATS
- Compile, analyze, and utilize recruiting data and metrics to enhance the recruitment experience for all stakeholders
- Train and coach hiring managers on recruitment strategies and effective hiring methodologies, ensuring we are providing a positive candidate experience at all stages and are utilizing the most efficient hiring process
- Mentor to other members of the Talent Acquisition team and graduates from college affiliations
- Established credibility as a business partner through effective consultation with senior management.
- Resolved complex customer issues quickly while ensuring a positive experience throughout all interactions.
- Built a network of contacts within relevant industries which enabled access to valuable resources .
Branch Operations Manager
Advantage Personnel
Brampton, Ontario
07.2012 - 01.2019
- Stabilized operations, overseeing all HR programs, systems, and operations
- Implemented training programs, compensation structures, and new employee orientation for external clients.
- Created personalized HR strategies, resulting in a 5% annual boost in client loyalty
- Exceeded sales targets by implementing proven sales techniques, resulting in a 10% revenue increase in the first year.
- Recruited and trained internal employees, resulting in the development of orientation and client sales initiatives
- Ensured complete adherence to modified duties/return to work procedures and provided comprehensive training on workers' compensation protocols for the entire staff
- Enhanced candidate attraction by 20% utilizing creative techniques in social media and digital marketing.
- Resolved customer complaints promptly.
Branch Manager
Adecco
05.2005 - 06.2012
- Key contributor to the launch and management of a new Mega branch, grossing $14M in annual sales
- Hired, directed, and led a high-performing recruitment and sales team
- Successfully consolidated three branches into one, retaining 70% of staff
- Executed daily recruitment schedules to build a robust candidate talent pool for timely order fulfillment
- Managed key corporate accounts and drove new business development and account growth
- Increased branch profitability through effective sales leadership and operational management
- Maintained high-level brand awareness through advertising and public relations efforts
- Built strong relationships with high-quality candidates, ensuring a viable talent pipeline for internal needs
- Acted as the escalation contact for branch clients and associates.
Education
Associate Science Degree (A.Sc) - Business Administration
Institute of Management and Production
Skills
- Excellent Interpersonal Communication
- Customer Relationship Building
- Structured/Unstructured Interview Techniques
- Recruitment Strategies
- Employee Relations
- Client Account Management
- Project Multitasking and Prioritization
- Talent Recruitment
- Creative and Critical Thinking
- Employment and Labor Law
Affiliations
ACSESS - Association of Canadian Search, Employment & Staffing Services
TRIEC Mentoring Partnership, Mentor
Certification
Certified Personal Consultant (CPC), since February 2006
Volunteer Experience
Public Teaching Work
Timeline
Senior Talent Partner
Better Together Group
07.2019 - Current
Branch Operations Manager
Advantage Personnel
07.2012 - 01.2019
Branch Manager
Adecco
05.2005 - 06.2012
Associate Science Degree (A.Sc) - Business Administration
Institute of Management and Production
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