Georgette Dalpe

• Managed daily operations, ensuring efficient workflow and customer satisfaction.
• Trained and mentored staff on pharmacy policies and customer service standards.
• Oversaw inventory management, maintaining optimal stock levels to meet customer demand.
• Implemented operational improvements, enhancing efficiency and reducing waste in store processes.
• Coordinated promotional activities, driving sales through effective merchandising strategies.
• Analyzed sales data to identify trends, informing strategic decisions for product offerings.
• Led team meetings focused on performance goals, cultivating a collaborative work culture among staff members.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Approved regular payroll submissions for employees.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

• Collaborated with management to streamline inventory processes and enhance stock accuracy.
• Assisted in training new staff on operational procedures and customer service standards.
• Supported daily store operations, ensuring compliance with company policies and safety regulations.
• Analyzed sales data to identify trends and inform merchandising strategies.
• Coordinated team schedules to optimize labor efficiency and meet peak demands.
• Implemented promotional displays, improving product visibility and customer engagement.
• Led initiatives to improve customer satisfaction scores through enhanced service training programs.
• Developed process improvements that increased overall workflow efficiency within the department.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.

Attaining weekly livestock auction.

Weighting livestock

Invoicing customers

Working on penning livestock on sales day.