Georgette Allen
Vaughan
Summary
Dedicated professional with experience in patient care and support for dental procedures, contributing to seamless clinic operations. Proficient in implementing rigorous sterilization and infection control practices to ensure a safe and hygienic environment for patients and staff. Well-versed in dental software and radiography, enhancing the quality of patient care while optimizing clinic efficiency. Committed to fostering a positive patient experience through compassionate service and attention to detail.
Overview
7
7
years of professional experience
Work History
Dental Assistant Volunteer
Jane Street Dental Clinic
06.2025 - 08.2025
- Streamlined appointment scheduling and maintained accurate patient records, contributing to a well-organized dental office environment.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Reduced wait times by efficiently managing the flow of patients in the clinic, enhancing overall patient experience.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Social Media Agent
Sunwing Vacations
01.2022 - Current
- Handling all inquiries, questions and concerns pertaining to business needs through social platforms and emails
- De-escalated and resolved customer complaints with punctual, polite and professional service
- Scoured terms and conditions to assist passengers with rights and responsiblities
- Being able to compose formal emails within and outside of business
- Assisted with processing large funds and refunds through an invoicing system
- Engagement within my team to gather different perspectives in handling situations
- Being able to internally work with other departments to resolve and gain further information on situations
- Trained further access to systems such as TTS
Sales Centre Agent
Sunwing Airlines
08.2018 - 01.2022
- Assisting travel agents and direct consumers with new and existing reservations
- Maintaining effective communication by using a common language
- Precisely taking special care with files to ensure great service and a hassle-free vacation
- Fast paced and customer centric environment
- Achieving high quality assurance scores
- Knowledgeable information provided on all calls to keep passengers and travel agents informed on company policies
Education
High School - Justice Specialist High School Major (SHSM)
Father Henry Carr Catholic Secondary School
01.2015
Bachelor of Arts - Psychology
York University
Toronto, ON01.2019
Dental Assisting program -
Toronto College of Dental Hygiene And Auxiliaries
North York, ON09.2025
Skills
- Hardworking individual with a strong work ethic
- Problem-solving skills
- Effective in using relatable language
- Professional email communication
- Able to work within a team environment
- CPR certification
- Adapting quickly to dynamic environments
- Good organizational and communication skills
- Always demonstrates professionalism
Timeline
Dental Assistant Volunteer
Jane Street Dental Clinic
06.2025 - 08.2025
Social Media Agent
Sunwing Vacations
01.2022 - Current
Sales Centre Agent
Sunwing Airlines
08.2018 - 01.2022
Bachelor of Arts - Psychology
York University
High School - Justice Specialist High School Major (SHSM)
Father Henry Carr Catholic Secondary School
Dental Assisting program -
Toronto College of Dental Hygiene And Auxiliaries
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