GEORGES DEDES EDIMO
Ottawa,ON
Summary
Dynamic professional with a proven track record at Professional Sports Clubs, excelling in operational efficiency and customer service. Skilled in employee training and conflict resolution, I successfully implemented strategies that enhanced workplace productivity and improved client satisfaction. Adept at regulatory compliance, I foster a collaborative environment that drives team success. Results-driven Company Manager known for productivity and efficiency in task completion. Specialize in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability to ensure seamless operations and team synergy. Committed to driving company success through effective management practices.
Overview
8
8
years of professional experience
Work History
COMPANY SUPERVISOR
PROFESSIONAL SPORTS CLUBS ( ABU DHABI, UAE)
ABU DHABI, ABU DHABI UAE
07.2021 - 03.2025
- Collaborated with other department managers to coordinate resources effectively.
- Organized staff meetings, trainings, and team building activities.
- Created efficient processes for managing daily operations of the company.
- Implemented initiatives aimed at improving operational efficiency within the workplace.
- Developed and implemented strategies to improve customer service experience.
- Maintained records of personnel-related data such as hiring, termination, leaves.
- Ensured compliance with legal regulations in all areas of operations.
- Resolved conflicts among employees by facilitating constructive conversations.
- Provided guidance and support to employees regarding their roles within the company.
- Resolved customer complaints in a professional manner while maintaining high levels of customer satisfaction.
- Prepared reports on employee performance and progress of projects.
- Recruited and hired qualified candidates to fill open positions.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
- Directed recruitment, hiring, and training of new staff members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
Lifeguard Instructor
PROFESSIONAL SPOTRS CLUBS (ABU DHABI ,UAE)
ABU DHABI, ABU DHABI UAE
08.2020 - 07.2021
- Encouraged positive attitudes among swimmers by providing constructive criticism when necessary.
- Supervised open swim times to make sure all guests were adhering to rules and regulations.
- Observed students during practice sessions to ensure they were following safety protocols properly.
- Demonstrated proper technique while modeling different strokes during lessons.
- Ensured that all participants followed facility rules regarding safety and behavior regulations.
- Instructed students on proper maintenance procedures for pool equipment such as skimmers, filters, chemical feeders.
- Assisted with administrative duties related to scheduling classes, ordering supplies.
- Developed lesson plans for lifeguarding courses based upon American Red Cross standards.
- Instructed classes on safety and rescue techniques for lifeguards, such as CPR, first aid, and water-rescue skills.
- Conducted swim tests to determine swimmers' ability levels, and then assigned them to appropriate courses.
- Responded promptly in case of an emergency situation by alerting appropriate personnel or administering first aid if necessary.
- Prepared reports outlining any incidents or concerns that occurred during class time.
- Monitored pool activities to prevent accidents and provide assistance when needed.
General Warehouse Associate
EMIRATE PANEL ( DUBAI UAE)
Abu Dhabi, Abu Dhabi UAE
07.2017 - 09.2019
- Organized warehouse areas by moving materials into designated locations using hand trucks or pallet jacks.
- Conducted regular cycle counts to maintain accurate inventory records and minimize stock discrepancies.
- Provided assistance to other departments when needed such as helping unload truck deliveries.
- Cleaned work area at the end of each shift, including sweeping floors and removing debris from dock area.
- Received and processed incoming shipments, verifying accuracy of items received against purchase orders.
- Collaborated closely with other departments such as production, quality control, sales, to ensure smooth operations.
- Unloaded incoming shipments with a forklift, checking contents against packing slips for accuracy.
- Operated powered industrial vehicles such as forklifts to transport goods within the warehouse.
- Managed product transfers between warehouses and locations via internal paperwork processing systems.
- Assembled customer orders from stock and packaged them for shipment according to established procedures.
- Followed safety regulations while operating machinery and handling hazardous materials.
- Inspected and tested equipment to ensure proper functioning prior to being placed in inventory.
- Used pallet jacks to move items to and from warehouse locations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Computed shipping, storage or demurrage charges using computer or price list.
Education
High School Diploma -
IPPB
DOUALA CAMEROON06-2007
Skills
- Operational efficiency
- Customer service
- Employee training
- Regulatory compliance
- Project management
- Conflict resolution
Languages
English
Full Professional
French
Native/ Bilingual
Thai
Professional
Arabic
Limited
References
References available upon request.
Timeline
COMPANY SUPERVISOR
PROFESSIONAL SPORTS CLUBS ( ABU DHABI, UAE)
07.2021 - 03.2025
Lifeguard Instructor
PROFESSIONAL SPOTRS CLUBS (ABU DHABI ,UAE)
08.2020 - 07.2021
General Warehouse Associate
EMIRATE PANEL ( DUBAI UAE)
07.2017 - 09.2019
High School Diploma -
IPPB