Innovative and challenge driven with 27 years of experience in the retail business which allowed for the development of excellent leadership skills and the qualities necessary to excel in this industry. While managing these businesses, I have personally trained every employee to follow and implement company and government regulations to increase productivity and build trust. Over the years, leading my employees has challenged me to make compromises and has taught me the value of creating a sense of community among my team and customers in order to improve all aspects of the business.
Overview
34
34
years of professional experience
Work History
Real Estate Agent
Coldwell Banker Sarazin Realty
10.2012 - 07.2022
Retail Manager
Ultramar
02.2018 - 06.2021
Provided an organized and safe environment for customers
Attained and exceeded the annual sales goal within 10 months
Built an outstanding relationship with customers, while also attracting new ones
Managed and trained more than 15 employees
Develop and implement plans to meet and exceed sales target
Build excellent customer relation
Apply a discipline compatitive approach to enhance market presence and share
Work on almost daily matter with HO to implement business plans and objectives
Retail Manager
MacEwen
02.2009 - 02.2018
Twelve years of experience running a self-serve gas station
Achieved and surpassed sales targets annually leading to an offer for a Territory Manager position with MacEwen.
Build excellent customer connections.
Organizing schedules
Order and stock inventory
Payroll administration in a timely manner
Real Estate Agent
Details Realty Brokerage Inc
07.2022 - Current
Sales Associate
KD JEEP Motors
Ottawa, ON
04.2008 - 02.2009
New and used car sales
Outstanding performance within the first 3 months of work by becoming the top salesman
I was offered a management position if I would have stayed with the dealership
Helped the used car manager to purchase cars from the auction in multiple occasion
Retail Manager
Mr. Gas
Ottawa, ON
06.1992 - 04.2008
Sixteen years of experience in delegating and running two gas stations at the same time
Organizing schedules
Order and stock inventory
Payroll administration in a timely manner
Loss prevention
Develop and implement plans to meet and exceed sales target
Build excellent customer relation
Apply a discipline compatitive approach to enhance market presence and share
Work on almost daily matter with HO to implement business plans and objectives
Education
High School Diploma - undefined
École Centrale Catholique
06.1986
DIPLOMA IN ELECTRONICS AND COMMUNICATION - undefined
École Des Arts et Métiers
06.1989
Skills
Fluent in Arabic
Fluent in English
Fluent in French
Great communication skills
Training
Mentoring
Empowering employees
Excellent problem-solving skills
Extensive product knowledge
Loss prevention
Safety
Sales target achievement
Customer relations
Competitive approach
Market presence enhancement
Business planning
Timeline
Real Estate Agent
Details Realty Brokerage Inc
07.2022 - Current
Retail Manager
Ultramar
02.2018 - 06.2021
Real Estate Agent
Coldwell Banker Sarazin Realty
10.2012 - 07.2022
Retail Manager
MacEwen
02.2009 - 02.2018
Sales Associate
KD JEEP Motors
04.2008 - 02.2009
Retail Manager
Mr. Gas
06.1992 - 04.2008
High School Diploma - undefined
École Centrale Catholique
DIPLOMA IN ELECTRONICS AND COMMUNICATION - undefined