Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Grocery Clerk
convenience store
Toronto, Ontario
10.2023 - Current
Verified prices on tags against price sheets for accuracy and updated tags when necessary.
Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.
Monitored expiration dates on food products to ensure quality control measures were met.
Checked expiration dates on products regularly to ensure freshness.
Utilized knowledge of store layout to direct customers towards desired items quickly.
Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
Supervisor of Operations
shoprite west africa
Lagos, Ontario
06.2022 - Current
Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
Managed budgets associated with projects or initiatives within the department.
Developed and implemented policies and procedures for efficient workflow.
Ensured compliance with all applicable laws, regulations and standards.
Maintained accurate records for tracking progress and performance of team members.
Education
Bachelor of Science - Business Administration For Trades Management
University of Lagos
Nigeria
02-2014
Skills
Price Checking
Store Cleaning
Loss Prevention
Inspecting merchandise
Stock Rotation
Food Preparation
Order Fulfillment
Timeline
Grocery Clerk
convenience store
10.2023 - Current
Supervisor of Operations
shoprite west africa
06.2022 - Current
Bachelor of Science - Business Administration For Trades Management
University of Lagos
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