George Anthony Menchaca
Swift Current,SK
Summary
A hardworking and dedicated professional with combined experienced of Food and Beverage and Operations Management both in front and back service in a hotel and gourmet fast food chain. Excellent in working in a fast pace environment with micro and macro management managing different departments and maintaining consistency of customer service and inventory management in food warehousing.
Overview
14
14
years of professional experience
Work History
Food and Beverage Manager
Santa Cruz Eco Tourism Development Corporation
04.2017 - 07.2023
- Responsible in managing front of house and back of house team to operate the Workers Canteen and Management Dining Area
- Facilitates all employees’ feedback and suggestions to improve team performance and services offered
- Responsible in conducting meetings and orientation to all employees regarding company’s procedures, policies and updates
- Prepares and submit weekly budget requisition according to proposed food menu
- Supervise Food Service Attendant for proper food service and handling
- Implement inventory management of First In First Out (FIFO) and proper inventory labeling
- Ensure to maintain proper food service and kitchen equipment operation such as proper temperature readings and proper storage
- Communicates with Logistics and Warehousing Department for timely food and site supply deliveries
- Creates the Food and Beverage Standard Operating Procedures for approval to be adhered by all employees
- Creates monthly report that consist of work accomplishments, summary and issuances of supplies, daily withdrawals not limited to non-perishable goods.
Cook/Food Service Staff
Burger Fuel Queen Street
01.2015 - 10.2016
- Assisted in food preparation and cooking for customer orders
- Assisted in taking orders over the counter
- Assigned to maintain cleanliness in food preparation area and cooking area
- Assigned to maintain cleanliness in food service area
- Performed proper waste disposal
- Performed promoting company brand and products to customers
- Assisted in picking up food deliveries and proper storing of supplies.
Kitchen Steward
Novotel in Collins (Accor Group)
06.2013 - 07.2014
- Assigned to maintain all kitchen area work site are clean
- Assigned to maintain food service wares are clean and properly stored
- Performed deep cleaning and proper operation of the dish washing machine
- Performed daily collection of rubbish and proper waste disposal according to Australian ISO standard
- Assisted with Chef’s with basic food preparation and plating
- Assisted with Chef’s receiving food delivery and proper storage.
Food and Beverage Attendant III
Stamford Plaza Hotel
10.2010 - 05.2013
- Performed five star hotel food service to customers
- Attended to customers need’s and special dietary requirements
- Worked as Barista and served coffee
- Assigned to setup for banquets and events from 10 to 100 seating’s
- Informed Supervisor for any customer special request
- Assigned for daily setup of Breakfast Buffet Centre.
Food and Beverage Attendant (Banquet/Function)
Melbourne Town Hall (Epicure)
01.2010 - 01.2011
- Assisted in setting up banquet halls for 1000 - 3000 seating's
- Served food and beverage to guest
- Worked as a Bartender and served alcohol and mixed drinks
- Worked as a Barista and served coffee
- Worked as floater carrying beverages for guest to offer as part of food service
- Performed clearing tables and resetting for upcoming guest.
Education
Diploma in International Culinary Arts -
Cornell Institute of Business & Technology (New Zealand)
01.2016
Diploma of Professional Cookery -
Cornell Institute of Business & Technology (New Zealand)
01.2015
Advanced Diploma of Hospitality -
Carrick Institute TAFE (Australia)
01.2012
Advanced Diploma of Hospitality -
Gurkhas Institute TAFE (Australia)
01.2012
Diploma of Hospitality -
Carrick Institute TAFE (Australia)
01.2011
College Level - Bachelor of Arts Major in Interdisciplinary Studies -
University of Saint La Salle (Philippines)
01.2006
Secondary Level -
University of Saint La Salle (Philippines)
01.2001
Primary Level -
University of Saint La Salle (Philippines)
01.1997
Skills
- Service Delivery Management
- Cost Controls
- Front of House Management
- Back of House Management
- Safe Food Handling
- Conflict Resolution
- Delegating Assignments and Tasks
- Customer Service
- Staff Supervision
- Operations Oversight
- Food and Beverage Operations
Practical Skills
- Sound knowledge of Food Safety and Hygiene ISO Standard
- Keen Eye for detail in all aspect’s within work place area
- Sound knowledge of proper food preparation and cooking in fast pace environment such as fast food.
- Sound knowledge of proper food inventory/warehouse inventory management
- Good in sales and public relations management
- Proficient in micro and macro managing several departments
- Proficient in budgeting and maximizing revenue versus budget
- Customer service oriented
- Team player and team effort management oriented
- Corporate communication effective in both written and verbal
- Sound knowledge of different administrative skills
- Walk the talk system
Timeline
Food and Beverage Manager
Santa Cruz Eco Tourism Development Corporation
04.2017 - 07.2023
Cook/Food Service Staff
Burger Fuel Queen Street
01.2015 - 10.2016
Kitchen Steward
Novotel in Collins (Accor Group)
06.2013 - 07.2014
Food and Beverage Attendant III
Stamford Plaza Hotel
10.2010 - 05.2013
Food and Beverage Attendant (Banquet/Function)
Melbourne Town Hall (Epicure)
01.2010 - 01.2011
Diploma in International Culinary Arts -
Cornell Institute of Business & Technology (New Zealand)
Diploma of Professional Cookery -
Cornell Institute of Business & Technology (New Zealand)
Advanced Diploma of Hospitality -
Carrick Institute TAFE (Australia)
Advanced Diploma of Hospitality -
Gurkhas Institute TAFE (Australia)
Diploma of Hospitality -
Carrick Institute TAFE (Australia)
College Level - Bachelor of Arts Major in Interdisciplinary Studies -
University of Saint La Salle (Philippines)
Secondary Level -
University of Saint La Salle (Philippines)
Primary Level -
University of Saint La Salle (Philippines)
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