George Varghese
Calgary,Canada
Summary
Facilitated effective airline operations by ensuring regulatory compliance and addressing scheduling challenges in dynamic environments.
Overview
7
7
years of professional experience
Work History
Crew Scheduler
WestJet Airlines
05.2025 - Current
- Acknowledge and resolve customer complaints.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled billing and payment issues following guidelines, resolving disputes properly.
Crew Travel Coordinator
Sunwing Airlines
01.2024 - 05.2025
- Coordinated travel logistics for flight crews, including flight bookings and transportation.
- Optimized travel efficiency and reduced overall costs through strategic planning and vendor coordination.
- Maintained strong communication with crew members and vendors to ensure satisfaction and operational excellence.
Event Planning Coordinator
Elora Mill Hotel & Spa
06.2022 - 01.2024
- Coordinating schedules and timelines for events. Consulted with customers to determine objectives and requirements for events.
- Evaluated and selected service providers and vendors according to customer requirements.
- Coordinated florists, photographers, and musicians for events.
- Designing an event floor plan according to the guest count
Customer Service Representative
Walmart
09.2019 - 05.2022
- Acknowledge and resolve customer complaints.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled billing and payment issues following guidelines, resolving disputes properly.
Education
College Diploma - Destination and Travel Management
Conestoga College
Kitchener, ON05.2021
Skills
Knowledge of Canadian aviation regulations and compliance
Time zone management and airport code identification
Crew travel coordination and itinerary planning
Scheduling support for meetings and operational logistics
Ability to work effectively in high-pressure environments
Strong multitasking and task management skills
Adaptability to changing priorities and operational needs
Team collaboration and operational support
Languages
English
Full Professional
ABOUT ME
Pilot Crew Scheduler at WestJet with experience in crew planning, schedule adjustments, and operational coordination. Skilled in maintaining regulatory compliance and supporting smooth airline operations in high-pressure environments.
Timeline
Crew Scheduler
WestJet Airlines
05.2025 - Current
Crew Travel Coordinator
Sunwing Airlines
01.2024 - 05.2025
Event Planning Coordinator
Elora Mill Hotel & Spa
06.2022 - 01.2024
Customer Service Representative
Walmart
09.2019 - 05.2022
College Diploma - Destination and Travel Management
Conestoga College