George Narvaez
San Diego
Summary
Experienced healthcare professional with strong background in ensuring efficient patient access and administrative processes. Proven ability to collaborate effectively with medical teams and adapt to changing needs. Skilled in managing patient records, scheduling, and providing exceptional customer service. Recognized for reliability and achieving results in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Patient Access Coordinator
Advantage Behavioral Health
10.2023 - 02.2026
- Scheduled and managed intake appointments for therapy and psychiatric patients remotely, ensuring optimal use of resources.
- Conducted patient outreach through inbound and outbound calls to verify insurance, gather information, and maintain accurate records.
- Enforced HIPAA regulations to safeguard confidentiality and security of sensitive patient information.
- Utilized technology to streamline appointment scheduling and enhance patient communication.
- Managed patient intake process to ensure accurate data collection and streamlined appointment scheduling.
- Coordinated insurance verification and eligibility checks, reducing delays in service delivery.
Service Assistant
Buffalo Wild Wings
Mission Valley, USA
04.2023 - 10.2023
- Assist in food and drink service operations remotely during high-demand periods by facilitating organization efforts and processes.
- Contribute to a positive customer experience through effective communication and problem-solving, ensuring minimal wait times for customers.
CAP 2 Associate
Walmart
La Mesa, USA
08.2022 - 04.2023
- Utilized technology to track and manage inventory, facilitating smoother operations.
- Maintained high standards of organization and accuracy in order processing, contributing to improved workflow efficiency.
Mortgage Loan Closer
Global Equity Finance, Inc.
San Diego, USA
02.2017 - 01.2023
- Managed a pipeline of over 80 loans monthly, demonstrating strong organizational and time management skills.
- Maintained effective communication with clients and vendors through various digital platforms, ensuring seamless transaction processes.
Restaurant Manager
To the Point Eatery
Point Loma, USA
09.2013 - 01.2017
- Oversaw restaurant operations with a focus on customer satisfaction and team performance, emphasizing strong leadership and remote task management.
Education
Bachelor’s Degree - Communications in Public Address
Point Loma Nazarene University
San Diego, CA09-2013
High School Diploma -
Golden West High School
Visalia, CA05-2009
Skills
- HIPAA compliance
- Microsoft Suite (Word, Excel, Powerpoint)
- Healthcare
- Patient registration
- Excellent communication
- Insurance verification
- Customer service
Timeline
Patient Access Coordinator
Advantage Behavioral Health
10.2023 - 02.2026
Service Assistant
Buffalo Wild Wings
04.2023 - 10.2023
CAP 2 Associate
Walmart
08.2022 - 04.2023
Mortgage Loan Closer
Global Equity Finance, Inc.
02.2017 - 01.2023
Restaurant Manager
To the Point Eatery
09.2013 - 01.2017
High School Diploma -
Golden West High School
Bachelor’s Degree - Communications in Public Address
Point Loma Nazarene University