Dedicated professional with experience driving to customer locations to transport food. Focused on completing deliveries quickly to meet busy daily demand. Offering strong work ethic, attention to detail and reliable transportation.
Overview
11
11
years of professional experience
Work History
Pizza Delivery Driver and Pizza Man
Emma's Pizzeria
Pierrefonds, Quebec
03.2021 - 08.2024
Prepared pizzas according to customer specifications.
Ensured all food safety regulations were followed during preparation process.
Loaded delivery vehicle with orders and ensured accuracy of order items.
Delivered pizza to customers in a timely manner while adhering to traffic laws.
Processed cash and credit and debit payments accurately using point-of-sale system.
Provided courteous customer service by addressing customer concerns promptly and professionally.
Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
Maintained accurate records of deliveries made throughout shift on log sheet.
Collected money, provided change and recorded transactions on receipts.
Greeted customers upon arrival, took orders and provided product knowledge.
Assisted customers with questions or complaints regarding their orders.
Answered phone calls from customers placing takeout orders.
Delivery Driver and Pizza Man
Mamma's Pizzaria
Saint-Jerome, Quebec
11.2013 - 07.2019
Received daily delivery instructions and route assignments from dispatch.
Maintained accurate records of goods delivered and collected payments as required.
Presented order bills and collected payments for deliveries.
Managed inventory of food supplies to ensure adequate stock levels were maintained at all times.
Delivered pizzas to customers in a timely manner while adhering to safety protocols during transport.
Checked orders against invoices to ensure accuracy before delivering them to customers.
Assisted in stocking shelves with product inventory as needed throughout shift.
Responded quickly to customer complaints regarding quality or service issues in a professional manner.
Restocked condiments such as cheese, pepperoni, olives, onions, as needed throughout shift.
Prepared multiple orders at once for speedy service.
Ensured accurate completion of all paperwork associated with deliveries.
Directed recruitment, hiring, and training of new staff members.
Recruited and trained new employees to meet job requirements.
Assigned work and monitored performance of project personnel.
Moving Truck Driver
United Van lines
Saint-Laurent, Quebec
07.2013 - 06.2018
Checked and maintained the truck for safe operation, including tires, lights, brakes, gas, oil and water.
Loaded furniture and boxes onto moving truck in a secure manner to prevent damage during transit.
Unloaded furniture and boxes from the truck at destination point according to customer instructions.
Maintained all necessary paperwork such as vehicle logs, trip reports, records of cargo deliveries and other documents related to the job duties.
Provided excellent customer service by responding promptly to inquiries or complaints regarding shipments.
Communicated with dispatchers about delivery schedules and any changes in route plans or delivery times.
Followed all applicable traffic laws while driving long distances with heavy loads of cargo.
Assisted customers with loading and unloading their belongings safely into and out of the truck when needed.
Filled out driver's log book accurately recording hours worked, miles driven and rest periods taken.
Reported any accidents or incidents involving property damage or personal injury immediately to supervisor.
Maintained cleanliness inside cab area as well as outside trailer area at all times.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Education
High School Diploma -
John Grant
Lachine, QC
06-2002
Skills
Route Planning
Money Handling
Local routes understanding
Safe Driving
Vehicle Maintenance
Complaint Management
Customer Service
Payment Collection
Food safety knowledge
Motor Vehicle Operation
Excellent Communication
Quick Learner
Problem-Solving
Time Management
Excellent sense of direction
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Greek
Native/ Bilingual
Timeline
Pizza Delivery Driver and Pizza Man
Emma's Pizzeria
03.2021 - 08.2024
Delivery Driver and Pizza Man
Mamma's Pizzaria
11.2013 - 07.2019
Moving Truck Driver
United Van lines
07.2013 - 06.2018
High School Diploma -
John Grant
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