Autumn Merkley
Cornwall
Summary
Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Fork Lift Operator
Walmart Canada Logistics
03.2021 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Removed orders from storage, wrapped and staged for shipments.
Event Assistant
Winchelsea Events
04.2018 - 11.2020
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Bartender/Waitress
McIntosh Country Inn And Conference Center
05.2014 - 03.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
High School Diploma -
North Dundas District High School
Chesterville, ON06.2013
Ontario Smart Serve
Smart Serve Certification Online Program
Chesterville, ON06.2013
Skills
- Forklift Operation
- Forklift Operator Certification
- Loading and unloading
- Shipping and receiving
- Team Player
- Teamwork and Collaboration
- Order Picking
- Safe driver
- Punctual and Reliable
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Hospitality service expertise
- Safe Food Handling
- Food and Beverage Management
- Data Entry
- Cleaning and sanitizing
- Computer Skills
Languages
English
Full Professional
References available upon Request
References Provided Upon Request
Timeline
Fork Lift Operator
Walmart Canada Logistics
03.2021 - Current
Event Assistant
Winchelsea Events
04.2018 - 11.2020
Bartender/Waitress
McIntosh Country Inn And Conference Center
05.2014 - 03.2019
High School Diploma -
North Dundas District High School
Ontario Smart Serve
Smart Serve Certification Online Program
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