George Jude Venad Luiz
Victoria,BC
Summary
Highly skilled in building effective interpersonal relationships with team members and clients. Proven ability to quickly learn and adapt to new working environments. Proficient in detecting deceptive behavior through body language. Strong theoretical and practical proficiency in Microsoft Word and Excel. Exceptional team player with a track record of collaboration and contribution. Physically fit and capable of handling extended periods of walking. Excellent oral and written communication and presentation skills.
Experienced security technician prepared for this role. Skilled in troubleshooting, system installations, and maintenance of security systems. Strong focus on team collaboration and delivering results. Adaptable and dependable with keen eye for detail and commitment to safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Airport Security Service Technician
KPrime Technologies
01.2025 - Current
- Troubleshot complex system malfunctions, quickly identifying root causes and implementing effective solutions.
- Increased customer satisfaction by providing timely and effective technical support for security systems.
- Execute maintenance, both preventive and corrective, on electrical and electronic systems and
- Specialized in servicing advanced Smiths Detection HiTrax, aTiX & CTX5800 x-ray baggage
- Minimized downtime for clients'' security systems by rapidly responding to service requests and efficiently resolving issues encountered.
Service Delivery Manager
Paladin Airport Security
06.2024 - 01.2025
- Achieve Key Performance Indicators (KPIs) and ensure compliance with Standard Operating Procedures (SOPs) on a daily basis
- Manage Service Delivery Managers by acting as a coach and mentor in order to create and maintain an engaged, motivated workforce
- Ensure proper time and attendance tracking
- Oversee/conduct workplace investigations with the guidance of Human Resources and senior management
- Assist Service Delivery Managers with dealing with potential complaints, security incidents
Airport Security Service Technician
KPrime Technologies
08.2022 - 05.2024
- Execute maintenance, both preventive and corrective, on electrical and electronic systems and components used in CATSA passenger screening equipment at Victoria International Airport (YYJ) and regional airports across Vancouver Island
- Specialized in servicing advanced Smiths Detection HiTrax, aTiX & CTX5800 x-ray baggage scanning systems, Leidos B220 explosive trace detectors & ProVision body scan systems, CEIA walk-through metal detectors & EMA liquid scanning systems, ensuring top-notch performance and reliability
Service Delivery Manager
Allied Universal
12.2020 - 08.2022
- Achieve Key Performance Indicators (KPIs) and ensure compliance with Standard Operating Procedures (SOPs) on a daily basis
- Manage Service Delivery Managers by acting as a coach and mentor in order to create and maintain an engaged, motivated workforce
- Ensure proper time and attendance tracking
- Oversee/conduct workplace investigations with the guidance of Human Resources and senior management
- Assist Service Delivery Managers with dealing with potential complaints, security incidents
Interviewing Agent
Commissionaires
10.2017 - 03.2020
- Provide superior customer service to clients and the general public
- Proactively respond to and resolve emergency situations and conflicts
- Complete evacuation and emergency response procedures
- Communicate problems or concerns to the site supervisor
- Possess excellent multi-tasking, problem solving, prioritizing and organizational abilities
- Have knowledge of occupational health and safety regulations
- Perform all duties with high safety standards
Education
Diploma - Electromechanical Engineering Technician Robotics
Algonquin College
Ottawa, ON01.2015
B.Sc. - Physics
Mahatma Gandhi University
Kerala, India01.2013
Skills
- Effective interpersonal relationships
- Ability to learn and adapt
- Understanding and detecting deceptive body language
- Knowledge of Microsoft Word
- Knowledge of Microsoft Excel
- Teamwork
- Physical fitness
- Oral communication skills
- Written communication skills
- Presentation skills
- Video analytics
- Fire alarm systems
- Security system maintenance
- Security risk assessment
- Customer service
Certification
- Technician Certificate Leidos, 2023
- Technician Certificate Smiths Detection, 2022
- Both restricted and non-restricted gun license, 2018
- International Safety and Defense, 2017
- Basic Security Training, 2015
Languages
English
Professional Working
Timeline
Airport Security Service Technician
KPrime Technologies
01.2025 - Current
Service Delivery Manager
Paladin Airport Security
06.2024 - 01.2025
Airport Security Service Technician
KPrime Technologies
08.2022 - 05.2024
Service Delivery Manager
Allied Universal
12.2020 - 08.2022
Interviewing Agent
Commissionaires
10.2017 - 03.2020
Diploma - Electromechanical Engineering Technician Robotics
Algonquin College
B.Sc. - Physics
Mahatma Gandhi University
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