Dynamic Field Manager with proven success in the BA industry, excelling in team leadership and customer engagement. Recognized for enhancing team performance and morale while ensuring compliance and operational efficiency. Skilled in time management and relationship building, driving results through effective communication and strategic task delegation.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Field Manager
House of XM
Vancouver, British Columbia
12.2023 - Current
Managed logistics by organizing and overseeing driving schedules, ensuring efficient operations.
Coordinated timely communication via Slack to ensure efficient tracking of incoming shipments.
Ensured compliance with HXM standards across all business areas.
Delivered high-energy performance in task execution to enhance team morale and productivity.
Transported brand ambassadors efficiently to and from storage facilities.
Delegated tasks effectively to ensure smooth field operations.
Team Leader
Rogers - SDI Sports
Vancouver, Canada
04.2022 - Current
Improved team performance by training employees in new techniques, and monitoring daily activities.
Elevated team performance with expert training and mentoring of new associates.
Organized schedules and daily assignments for the team, leveraging individual knowledge and strengths to maximize team success.
Set clear expectations for team members regarding their responsibilities.
Managed team members, and delegated tasks effectively.
Onboarded new hires and mentored each one side by side to build a high-performing team.
Brand Team Leader
Karma Casting
Vancouver, Toronto, Calgary, Canada
01.2018 - Current
Time management for when we are allotted a certain time to hand out promotional material.
Achieved sales goals through established sales techniques, and creative communication skills.
Developed and maintained strong communication links with customers.
Generated sales directly and by optimizing in-store product displays.
Relayed information and referred consumers to appropriate team members to answer questions.
Worked closely with management regarding employee relations, training, and development opportunities for new hires or existing staff members seeking advancement within the company structure.
Transported activation assets efficiently to various locations, ensuring timely delivery for brand events.
Led diverse brand activations, including alcohol and food sampling, convention events, and test driving, to enhance brand visibility.
Field Manager
RBH
Calgary, Alberta
07.2024 - 07.2025
Answered common and advanced customer questions based on my extensive knowledge of the product.
Led a team of 7 brand ambassadors, enhancing team performance and brand representation.
Coordinated break schedules to ensure optimal team productivity.
Ensured safety and compliance during a 10-day stampede event by managing interactions with irregular individuals.
Enhanced team morale through effective leadership and support.
Engaged with RBH client to maintain consistent communication and understanding.
Ensured daily availability of promotional items by effectively managing inventory levels.
Communicated effectively between three stations to ensure team well-being and operational efficiency.
Educated nicotine consumers on brand offerings within stations, enhancing product awareness.
Team Leader
T1 Agency/Dairy Farmers of Manitoba
Winnepeg, Canada
03.2024 - 04.2024
Elevated high energy to consumers around the photobooth.
Boosted morale during long days.
Created content photos for Social Media.
Communicated consumers discrepancies.
Product Specialist
Prestige Marketin
Vancouver, British Columbia
Facilitated customer engagement by encouraging sign-ups for contests and newsletters, enhancing brand visibility.
Engaged with potential customers to provide detailed information on Nissan vehicles.
Directed clients to appropriate dealerships and sales personnel, ensuring seamless customer interactions.
Maintained high energy levels consistently throughout the workweek, enhancing team morale and productivity.