George Gomez
San Bernardino
Summary
Motivated public service professional with over six years of experience in government service, customer relations, facility operations, maintenance, and public safety. Experienced in coordinating daily activities, assisting visitors, maintaining recreation facilities, responding to emergencies, and collaborating with multiple agencies to provide safe and enjoyable public spaces. Strong communicator with excellent problem-solving and organizational skills, bilingual in English and Spanish. Passionate about serving the community by supporting recreation programs, special events, and exceptional visitor experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Forestry Technician
USDA Forest Service
Lytle Creek, CA
02.2024 - Current
- Provide exceptional customer service to visitors throughout the San Bernardino National Forest by answering questions, providing recreation information, and directing guests to appropriate resources.
- Maintain campgrounds, picnic areas, day-use facilities, parking areas, and other public recreation sites to ensure safe and enjoyable visitor experiences.
- Monitor recreation areas for compliance with federal regulations while educating visitors on safety and environmental stewardship.
- Coordinate daily activities with federal partners and respond quickly to emergencies, changing priorities, and public safety incidents.
- Assist with campground operations and support recreational programs and facility maintenance.
- Prepare reports, complete inspections, document road conditions, and maintain government vehicles and equipment.
- Foster positive relationships with visitors from diverse backgrounds through professional communication and conflict resolution.
Automotive Technician
Self-employeed
San Bernardino, CA
09.2022 - Current
- Diagnose mechanical issues and perform preventive maintenance to ensure equipment and vehicles operate safely and reliably.
- Prioritize multiple service requests while consistently meeting deadlines in a fast-paced environment.
- Explain repair recommendations and maintenance procedures to customers, building trust through clear communication and excellent customer service.
- Maintain accurate service records and inspections to support safety and compliance standards.
- Work independently and collaboratively to solve complex mechanical problems while maintaining high-quality workmanship.
- Follow strict safety procedures and maintain a clean, organized work environment.
Bus Driver
Transdev
San Bernardino, CA
08.2023 - 02.2024
- Safely transported passengers while maintaining exceptional customer service.
- Coordinated daily routes with dispatch and adapted to schedule changes.
- Assisted passengers with questions and problem resolution.
- Completed required inspections and documentation while maintaining compliance with transportation regulations.
Maintenance Technician
CalyFX
Costa Mesa, CA
11.2019 - 08.2023
- Performed preventative maintenance and repairs for commercial facilities.
- Maintained landscaped grounds and building appearance.
- Completed painting, cleaning, and general upkeep to ensure safe and attractive facilities.
Customer Service Associate
UPS
Highland, CA
05.2018 - 11.2019
- Delivered exceptional customer service by resolving inquiries and issues efficiently.
- Processed shipments accurately using UPS tracking systems and software tools.
- Assisted with inventory and daily warehouse operations.
Education
High School Diploma -
Indian Springs High School
San Bernardino, CA06-2016
Skills
- Recreation Program Support
- Visitor Services
- Community Engagement
- Special Event Support
- Park & Facility Operations
- Public Safety
- Conflict Resolution
- Team Collaboration
Certification
- Commercial Class B License
- Forest Protection Officer
- Red Card
- Hazard Tree
- Government Driver License (OF-346)
- ATV/ROHVA
- S-130 certificate (Firefighter training)
- S-190 certificate (Introduction to Wildland Fire Behavior)
- L-180 certificate (Human Factors in Wildland Fire Service)
- IS-100 certificate (Introduction to Incident Command)
- IS-700 certificate (National Incident Management System)
Timeline
Forestry Technician
USDA Forest Service
02.2024 - Current
Bus Driver
Transdev
08.2023 - 02.2024
Automotive Technician
Self-employeed
09.2022 - Current
Maintenance Technician
CalyFX
11.2019 - 08.2023
Customer Service Associate
UPS
05.2018 - 11.2019
High School Diploma -
Indian Springs High School