Summary
Overview
Work History
Education
Skills
Timeline
Generic

George Ekeh

San Jose

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Skilled [Type] Specialist focused on maximizing [Description] success through effective use of [Skill], [Skill] and [Skill] abilities. Top-notch communicator with excellent time management, administrative and customer service skills. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software]. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Data Governance Specialist

Berkeley Data Strategists
07.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.

Return Agent

Avis Budget Group
07.2022 - Current
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.

Security Guard

Allied Universal Security
04.2013 - 01.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Cart Attendant

Target
10.2007 - 10.2010
  • Offered carts to patrons.
  • Removed broken and unserviceable carts from inventory for repair.
  • Collected carts left in parking areas and returned to retail stores.
  • Gathered and consolidated carts, freeing up additional cart return spaces.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.

Courtesy Clerk

Toys"R"Us
11.2008 - 12.2008
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.

Food Runner

Buca Di Beppo
04.2004 - 07.2007
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.

Education

Bachelor of Science - Criminal Justice

Argosy University
Orange, CA
11.2018

Associate of Arts - Japanese

De Anza College
Cupertino, CA
06.2006

High School Diploma -

Oak Grove High School
San Jose, CA
06.2002

Skills

  • Sales Experience
  • Shipping Procedures
  • Problem Solving
  • Decision Making
  • Active Listening
  • Critical Thinking
  • Organizational Skills
  • Time Management
  • Customer Service Excellence
  • Effective Communication
  • Computer Proficiency
  • Adaptability and Flexibility
  • Return Authorization
  • Microsoft Office Suite
  • Data Entry Accuracy
  • Inventory Management

Timeline

Data Governance Specialist

Berkeley Data Strategists
07.2023 - Current

Return Agent

Avis Budget Group
07.2022 - Current

Security Guard

Allied Universal Security
04.2013 - 01.2022

Courtesy Clerk

Toys"R"Us
11.2008 - 12.2008

Cart Attendant

Target
10.2007 - 10.2010

Food Runner

Buca Di Beppo
04.2004 - 07.2007

Bachelor of Science - Criminal Justice

Argosy University

Associate of Arts - Japanese

De Anza College

High School Diploma -

Oak Grove High School
George Ekeh